Analyst, Specialist, Operations, Client Services, Corporate Banking, Technology and Operations
4 weeks ago
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
Client Servicing for Trade Finance OperationsEssential Requirements
Key Accountabilities
Client servicing and handholding of Trade Finance transactions. Incumbent would be the single point of contact for the client for all trade transactionsJob Duties & Responsibilities
Capable managing the Customers and handling queries for Trade Finance products Strengthen relationship with the various stake holders like branches, Relationship Managers and internal teams to resolve all trade queries and issues promptly Own the Customer Transaction end to end Ensure that the self KPI’s and KRI’s are managed and maintained as per the group’s expected standards Advise the client on the trade transactions Handling all types of customer complaints, enquiries Queries. regarding any clarification with respect to trade transactionsRequired Experience / Competencies
Should have working knowledge of various Trade Products related to Documentary Letters of Credit, Standby Letters of Credit, Bank Guarantee, Bank-to-Bank Reimbursements, Fund Transfer, and Swifts 5+ years of Work Experience in handling the Trade Finance products Excellent Client / Customer management skills, business orientation To manage processes and metrics on a day to day basis To provide proper guidance and support to the team as required, capability to identify areas of risk and ensure proper mitigates and controls are put in placeEducation / Preferred Qualifications
Graduate / Post-Graduate with relevant work experience in working in the Trade Finance Unit and handling of all the Trade Finance ProductsPrimary Location
:India-Delhi-New DelhiJob
:OperationsSchedule
:RegularEmployee Status
:Full-time:Job Posting
:Aug 29, 2025, 5:30:00 AM-
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