Bada Business

About Bada Business Private Limited (BBPL):

Bada Business is one of the fastest-growing Entrepreneurship enabling companies in India. The organization helps Entrepreneurs, SMEs, MSMEs, Solopreneurs and Professionals to start, grow and scale their business. It offers an expansive collection of business courses to assist in resolving burning business problems. It is the only Ed-tech company holding 12 World Records including 9 Guinness Records under the leadership of Dr. Vivek Bindra - one of the World's Greatest Influencers, an International Motivational Speaker, Leadership Consultant & Inspirational Business coach.

Dr. Vivek Bindra's YouTube channel is the World's No. 1 Most Subscribed YouTube Channel in terms of Entrepreneurship & Leadership Development with more than 21 million+ subscribers globally and has a following of 50 Million+ across all social media platforms. Serving as a confidante to approximately 1,500 corporate entities, he continues to catalyze inspiration among countless individuals nationwide. His CEO coaching initiatives have profoundly impacted over 100 leading executives in India.

The Company's Consulting division handholds its clients for Business Growth, Expansion and Optimization helping entrepreneurs to effectively scale and grow their business through its program "Cash | Growth | Profit" (CGP). CGP is the most intense IPO readiness program for SMEs with the objective of Revenue Growth, Cashflow enhancement and Profitability optimization through Strategic Consulting and Advisory on step by step implementation of new strategies and initiatives.

Roles & Responsibilities:

- Devise Sales strategies for our clients

- Devise Incentive plans, R&R etc for our clients

- Analyze key metrics like average handling time (AHT), agent utilization, FCR, Effort Score, CSAT, Conversion funnel etc.

- Devise & suggest solutions to grow our clients revenue by multi folds

- Devise Training plans / frameworks for clients

- Potential travel to Client Site as per need basis

Qualifications and Requirements:

- 10+ years of experience in BPO operations (only sales outbound & inbound both)

- Pure Service based experience won't be entertained

- Strong analytical skills

- Excellent communication skills

- Six Sigma certification will be an added advantage

Attractive Compensation and Career Trajectory