Servicenow

1 day ago

New Delhi, India Tata Consultancy Services Full time

Role:ServicenowExperience:5-8 YearsLocations:BangaloreMust have & good to have:Skills:Incident, Change, Problem, CMDB, Scripting Knowledge, Java coding experienceMust-Have:CMDB,Scripting knowledge,java coding experienceDesired Competencies (Technical/Behavioral Competency)Must-Have**(Ideally should not be more than 3-5)Experience in supporting implementation, administration, configuration, and development of the ServiceNow Platform4-6 Years’ experience as a core developer.Should be ServiceNow Trained developer, Should be ServiceNow Trained and/or Certified ImplementerServiceNow Scripting and/or Orchestration TrainedITILV3.0 Foundations CertifiedGood understanding of Agile Methodology and SDLCService Portal experience would be a plus.1. Development knowledge and experience on Change, Incident, Problem, CMDB implementation2. Knowledge of Business Rules, Client Scripts for Change, Incident, Problem, CMDB related configurations3. Experience in Java4. ITIL knowledge5. Development knowledge on Incident, Change, problem module of SNOWGood-to-HaveObtain and analyze business requirements and document technical solutionsLeadership skills in technical initiativesGenerating detailed technical documentationCommunications that clearly articulate solutions and the ability to perform demonstrations.SNResponsibility of / Expectations from the Role1Demonstrate skills in the areas for the ServiceNow development, documentation and technical support of the ServiceNow platform. • Provide software configuration and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, integration, custom scripting and third party software integrations• Obtain and analyze business requirements and document technical solutions• Develop, design and rollout new application modules, workflows and catalog requests and Configuration Management• Administration of ServiceNow instances including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions• Experience with working or developing on two or more of the following programming languages: JavaScript, PHP, C, Java, Perl, HTML or HTML 5, Angular JS, Bootstrap• Experience with Web Services Integration (SOAP,REST and JSON)• System/Process Automation (Orchestration) experience to automate workflows and simplify tasks for various business processes• Experience implementing systems using the Agile/Scrum methodology• Experienced in the System Development Life Cycle (SDLC) processes including customer requirement analysis and system design• Research new functionality and recommend solutions that deliver value to the organization

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