Oracle Fusion SCM Techno-Functional Analyst

2 weeks ago

Bhopal, India xpertconexions Full time

Job Description :- You have experience collaborating with business stakeholders to understand their functional requirements and translate them into technical specifications.- You are passionate about customer service, with a strong customer focus, excellent problem-solving and analytical skills- You are a strong logical thinker with problem-solving skills, with the ability to collaborate effectively.- You have excellent communication skills. You can clearly explain complex technical concepts- You have Well-developed implementation and troubleshooting skills with ability to analyze details and synthesize "big picture".- You can apply creative use of industry standard tools to aid in the diagnostic process.Which includes being a United States Affirmative Action Employer :- The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise.- Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios- Should have the ability to read and decipher software Log and Trace files, as well as the ability to act upon the finding to determine a problem resolution.- Work with users to trouble shoot and resolve issues, answers business questions, provides data analysis- Should be able to understand business process flow and perform functional testing as per business requirement with appropriate test scripts- Conduct training and knowledge sharing sessions- Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications or EPM Suite of applications.- Should have knowledge of localizations- Knowledge on Security setup would an added advantage.- Must have very good communication skills.- Must be a team player, willing to learn new technologies- Must work in rotational shifts INCLUDING night shiftsSkilled In :- Exhibit effective analytical skills organizational skills- Good command over spoken written English- Interact directly with customers and follows through on all assignments and takes ownership of customer issues- Seeks innovative ways to improve the process of delivering solutions to customers- Strong written and verbal English communication skills; multi-lingual a plus (ref:hirist.tech)

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