Relationship Manager

1 month ago


Mumbai, India Selections HR Services Private Limited Full time

Job Title: Relationship Manager - Super Trader


Location: Mumbai, Coimbatore


Job Description:

We are seeking a highly motivated and results-driven Client Relationship Manager to join our team. The ideal candidate will be responsible for actively managing client relationships, driving revenue growth, and ensuring high levels of customer satisfaction.


Key Responsibilities:

- Achieve a minimum of 15% growth in mapped revenue annually, or 10 times the Cost to Company (CTC), whichever is higher.

- Convert potential Super Traders to Super Traders at a rate of at least 2 clients per month, resulting in a 20% incremental revenue increase.

- Acquire a minimum of 4 new clients per month and generate a total of 20000 new revenue.

- Implement cross-selling strategies, including Mutual Funds Lump Sum (MF LS) with a target of 6.5 lakhs per month, Systematic Investment Plans (SIP) with a target of 15000 per month, and Incremental Loans (Equated Monthly Installments (EMF) and Loan Against Securities (LAS)).

- Collaborate with internal teams to introduce and promote insurance products, achieving set targets as they are introduced.

- Maintain a Net Promoter Score (NPS) of 30 and ensure Customer Satisfaction (CSAT) reaches at least 80%.


Requirements:

- Bachelor's degree in Business Administration, Finance, Marketing, or related field.

- Proven track record of exceeding sales targets and driving revenue growth.

- Strong understanding of financial products and services, with previous experience in the financial sector preferred.

- Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.

- Analytical mindset with the ability to interpret data and identify opportunities for growth.

- Ability to work independently and collaboratively in a fast-paced environment.

- Proficiency in Microsoft Office Suite and Customer Relationship Management (CRM) software.


Benefits:

- Competitive salary package with performance-based incentives.

- Comprehensive benefits package, including health insurance and retirement savings plan.

- Opportunities for career advancement and professional development.

- A supportive and dynamic work environment with a focus on employee growth and well-being.


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