Microsoft Specialist

2 months ago


Chennai, India Tata Consultancy Services Full time

MS Teams


Experience Range: 4 - 7 Years

Location: Chennai


Required Technical Skill Set


MS Teams, Skype, Office 365, Azure


1 Good knowledge of MS Teams Should have good experience of working on IP telephony solutionsShould have fair understanding of Network basics, additional certifications in network stream would be beneficiaryWorking knowledge of Networking products, and protocols Experience in supporting, trouble shooting and administering of the Voice products, devices, and technologies


2 Enable users for Microsoft Teams Phone Enable users for Direct Routing Enable per-user calling features Plan and design a Microsoft Teams PSTN solution Configure Phone policies Configure auto attendants and call queues Design network infrastructure for optimal Microsoft Teams Phone performance Extend a Direct Routing infrastructure Monitor Microsoft Teams Phone Monitor and troubleshoot Microsoft Teams clients and devices Troubleshoot Direct Routing connectivity


3 Manage voice, including calling policies and phone number inventory and assignment , Manage Teams-certified devices and set up and assign configuration policies


4 Monitor, and troubleshoot tenant's call quality and reliability using data exposed in Call Quality Dashboard (CQD) down to the users who are impacted by poor call quality. Create new call quality reports, update and remove call quality reports as needed


5 Manage meetings, including meeting policies, configurations, and conference bridges.



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