Learning and Development
2 weeks ago
Job Title: Learning and Development (L&D) Manager
Location: Bangalore
About Rapido
We are India’s largest bike-taxi platform, steadily venturing into Auto, Cabs, Delivery, Rental, and more. Currently, present in ~100 cities, we are growing close to ~50% year-on-year with steady funding. We have changed the concept of intra-city travel and made last-mile connectivity affordable to all. Along with being the #1 choice of 40 million people, we have also built a solid captain base of over 5 million registered captains, who have bettered their lives with Rapido. As an employer, we provide a lot of ownership to our team members providing multiple avenues for them to grow within the company. You will only grow with us with the right balance of ambition, fun, and transparent work culture
Rapido Cabs made its debut on May 2023, marking the commencement of its services in eight cities. Notably, Hyderabad, Bangalore, and Delhi stand out as the primary cities for this initial launch. However, the ambitious plan includes an extensive expansion to encompass over 50 cities in the coming 12 months.
Key Responsibilities:
Behavioral Academy Management:
Academy Setup: Establish the Behavioral Academy to focus on developing core interpersonal and professional skills, such as time management, negotiation, prioritization, and influencing skills.
Curriculum Design: Develop and implement a comprehensive curriculum tailored to different employee levels, from individual contributors (ICs) to mid-level managers (N-1s and N-2s).
Skill Assessment: Create tools and processes to assess employees' behavioral competencies, identifying areas for development.
Training Programs: Design and deliver a range of training programs, including workshops, e-learning modules, and on-the-job training (OJT), to address behavioral skill gaps.
Storytelling and Data Visualization: Collaborate with partners like Storywala to integrate storytelling with data into the training, enhancing communication and presentation skills.
Continuous Improvement: Regularly evaluate the effectiveness of behavioral training programs, using feedback and performance data to refine and enhance offerings.
Leadership Development:
Leadership Program Design: Develop and launch targeted leadership development programs, such as the "Lead Program," focusing on building leadership capabilities in N-1s and other key leaders.
Coaching and Mentoring: Implement coaching and mentoring initiatives to support leadership development, providing personalized growth opportunities for emerging leaders.
Leadership Offsites and Workshops: Plan and execute leadership offsites and workshops that foster bonding, collaboration, and strategic alignment among leadership teams.
Leadership Behaviors and Culture: Identify and promote key leadership behaviors that align with the organization's mission, vision, and values, fostering a culture of inspiring leadership and continuous learning.
Mission and Values Workshops: Conduct workshops that reinforce the organization’s mission, vision, and values, helping leaders and employees embody these principles in their daily work.
Assessment and Feedback: Develop IDPs basis leadership assessments and feedback mechanisms, such as 360-degree evaluations and psychometric tests, to track leadership development progress.
Learning Program Design and Delivery:
Behavioral and Leadership Curriculum Development: Lead the design and development of learning programs that cater to both behavioral skills and leadership capabilities, ensuring they are engaging, relevant, and impactful.
Instructional Methods: Utilize a variety of instructional methods, including experiential learning, immersive learning scenarios, e-learning, and classroom training, to meet diverse learning needs.
LMS Management: Oversee the implementation and management of a Learning Management System (LMS) that supports both behavioral and leadership development programs.
Vendor Management: Identify and collaborate with external training providers and coaches, ensuring that their offerings align with the organization’s leadership development goals.
Budget Management: Manage the budget for Behavioral Academies and Leadership Development initiatives, ensuring effective use of resources and high-quality program delivery within financial constraints.
Collaboration and Communication:
Cross-Functional Collaboration: Work closely with department heads, HR, and senior leadership to ensure learning programs are aligned with business objectives and leadership development needs.
Employee Communication: Promote engagement and participation in Behavioral and Leadership Academies through clear and compelling communication strategies.
Reporting and Metrics: Track and report on the effectiveness of Behavioral and Leadership Development programs, using key metrics to guide continuous improvement and demonstrate ROI.
Qualifications:
Education: Bachelor’s degree in Learning and Development, Human Resources, Organizational Development, or a related field. A Master’s degree or relevant certifications (e.g., CPLP, ATD) is a plus.
Experience: Minimum of 5-7 years of experience in Learning and Development, with a strong focus on behavioral skills training and leadership development.
Certifications: Certified Coach, Hogan, DISC certification will be an added advantage for this role.
Skills:
Proven experience in designing and implementing behavioral and leadership development programs.
Strong project management skills with the ability to manage multiple initiatives simultaneously.
Excellent communication and interpersonal skills, with the ability to work effectively across all levels of the organization.
Experience with e-learning platforms and LMS management.
Data-driven approach with the ability to analyze learning needs and outcomes.
Key Competencies:
Behavioral Expertise: Deep understanding of behavioral competencies and their impact on Rapido's success.
Leadership Acumen: Strong understanding of leadership development practices and strategies.
Strategic Thinking: Ability to align learning programs with organizational goals and long-term strategy.
Innovation: Creative approach to developing effective learning solutions.
Collaboration: Ability to build strong relationships and work effectively with cross-functional teams.
Adaptability: Ability to manage change and work in a fast-paced environment.
Why Join Us?
- Opportunity to build and lead key learning initiatives that directly impact Rapido's growth and success.
- Collaborative work environment that values innovation and continuous learning.
- Commitment to employee development and career growth.
Reach out to bharti.jaiswal@rapido.bike for more queries
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