Learning & Development

6 days ago

Bengaluru, India MSI Services Pvt Ltd Full time

About MSI SERVICES PVT

MSI Services in India is a subsidiary (Captive Center for IT/ITES) of MSI USA. MSI is an MNC with 3500+ employees in USA. MSI Services India offers IT & ITES services to MSI USA and has its India office in Vansant Nagar, Bangalore, India with 650+ employees.

We plan to grow further and offer best in class Employee Benefits. For more details visit our website –

If you enjoy working in an entrepreneurial results oriented environment where respect, teamwork and innovationare the value drivers then MSI is the right place for you. MSI values Customer First, Continuous Learning,

Collaboration, Caring and giving back to Community. Having grown over multiple times in size in the last ten years,MSI is seeking individuals looking for a long-term career and upward mobility.

MS International Inc. is a leading nationwide distributor of flooring, countertop, wall tile and hardscaping products. Headquartered in Orange, California, MSI maintains more than 40+ distribution centers across the United States and Canada. For more details visit our website -

MSI Services Pvt. Ltd. is currently hiring for the role of “Lead – Learning & Development” for our business operations in Bangalore, India.

Role & responsibilities

As the Lead - L&D, you will be a strategic partner to the leadership team, playing a key role in developing and delivering learning programs that support our business goals and employee development objectives. You will be responsible for the following:

  • Leadership and Team Management:
  • Build and lead a high-performing L&D team, providing coaching and mentorship to foster professional growth.
  • Establish a clear vision and direction for the L&D function, aligning it with the overall business strategy.
  • Learning & Development Strategy:
  • Conduct a training needs assessment to identify skill gaps and development opportunities across the organization.
  • Develop and implement a comprehensive learning and development strategy that addresses identified needs.
  • Learning Program Delivery & Evaluation:
  • Design and deliver engaging, effective training programs for employees at all levels by utilizing a variety of learning methods, including instructor-led training, eLearning, blended learning etc.
  • Develop and implement a robust evaluation process to measure the effectiveness of training programs.
  • Culture of Learning:
  • Foster a culture of continuous learning within MSI Services India by promoting learning opportunities and resources for employees.
  • Stay updated on compliance and regulatory requirements related to training and development.

Qualifications & Experience required

  • Bachelor's degree in any field (Master's degree preferred).
  • Minimum 5-7 years of experience in a Learning and Development role.
  • Proven experience in leading and managing an L&D team.
  • Strong instructional design skills with experience in developing and delivering training programs.
  • Expertise in a variety of learning methodologies, including instructor-led training, eLearning & blended learning.
  • Excellent project management skills with the ability to manage multiple projects simultaneously.
  • Strong analytical and problem-solving skills.
  • Excellent communication, interpersonal, and presentation skills.
  • Ability to build strong relationships with stakeholders across the organization.
  • Experience working in a fast-paced, dynamic environment.
  • Proficiency in MS Office Suite and Learning Management Systems (LMS) a plus.

Why Join MSI Services India?

This is an exciting opportunity to make a significant impact on a growing organization. You will have the opportunity to build a world-class L&D function and play a key role in developing our employees. MSI Services India offers a collaborative and supportive work environment where you can make a real difference.

We prefer immediate joiners or short notice joiners.

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