PracticeSuite - Product Specialist
2 weeks ago
About the Role :
We are seeking a Product Specialist with 3-5 years of US healthcare product experience to support product strategy, development, and customer engagement.
You will be a key liaison between clients and internal teams, managing support tickets, and generating reports.
Responsibilities :
- Support strategic product planning, development, and launch.
- Define and implement product segment strategies.
- Serve as the primary interface between customers and internal development teams.
- Manage CRM updates and maintenance.
- Resolve client issues and manage requirements via Hubspot ticketing.
- Handle email communications from internal departments and clients.
- Generate and publish monthly usage reports.
Required Skills/Experience :
- 3-5 years of product experience in the US healthcare domain (Mandatory).
- Strong understanding of technology.
- US clinical healthcare experience (preferred).
- Ability to communicate product vision and drive execution.
- Excellent verbal communication skills in English, Hindi, and Malayalam.
Mandatory : US healthcare product experience
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