Customer Relationship Executive

4 weeks ago

Kochi, India Finovest Group Full time
Job Description

Finovest Group is seeking a dynamic and customer-focused Client Relationship Executive to join our growing team. The ideal candidate will have excellent communication and convincing skills, along with sound knowledge of financial products such as Recurring Deposits (RDs), Fixed Deposits (FDs), Gold Loans, and related services. This role involves building and maintaining strong relationships with clients, understanding their financial needs, and providing suitable product recommendations.

 

Requirements

·       Develop and maintain strong relationships with new and existing clients.

·       Clearly explain financial products (FD, RD, Gold Loans, etc.) and services to clients.

·       Identify customer needs and provide tailored financial solutions.

·       Achieve sales targets for assigned financial products.

·       Handle client queries professionally and resolve issues promptly.

·       Conduct follow-ups to ensure customer satisfaction and repeat business.

·       Maintain accurate client records and prepare daily/weekly reports.

·       Collaborate with internal teams to ensure smooth onboarding and service delivery.



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