Senior System Administrator

3 weeks ago

Kanpur, India Innovation Technology By Design Full time

Senior System Administrator Department: Service Delivery Work Model: Work from Office (WFO) Location: Noida/Chandigarh Shift Type: Rotational Shifts (EST)Powering People Through Tech: JoinIT By Designas aSenior System Administrator— where every resolved ticket, every happy user, and every smooth-running system is a step toward excellence. Be the tech backbone that keeps our global teams connected, secure, and supported.Must-Haves to Excel: 2–3 years of hands-on experience in Windows desktop & end-user technical support. Strong skills in Active Directory, O365, VPN setup, and Microsoft Office troubleshooting. Experience working with teams from English-speaking countries. Great communicator with proven customer service and multitasking skills under SLAs.What You’ll Own: Handle desktop, software, and network issues — from diagnosis to resolution. Manage application installs, printer setups, and malware protection. Support O365 and Active Directory environments with precision and accountability. Deliver exceptional client experience through proactive support and ownership.Added Edge: Certifications like MCSA, AZ-900, Network+, or ITIL Foundation are a plus. Strong team spirit, adaptability, and a calm presence under pressure.Why IT By Design: A culture that values growth, collaboration, and fun — where learning never stops and your efforts directly shape success. Here, you don’t just fix systems — you empower people.What’s in it for you: Competitive compensation with performance-based growth opportunities Comprehensive health coverage — medical insurance worth INR 5 Lakh for you and your immediate family Term life insurance worth INR 20 Lakh for added financial security Subsidized meals and discounted medical check-ups to support your wellbeing Community wellness and engagement programs that promote connection and balance Continuous learning & leadership development to help you stay ahead in the AI era Work-life harmony in a people-first culture that celebrates collaboration and creativity ‘Life by Design’ — a CEO-led initiative helping employees lead more purposeful, fulfilling livesAbout IT By Design: Headquartered in New Jersey, USA, IT By Design is a global Managed Services Provider (MSP) with teams across the U.S., India, and the Philippines. We specialize in NOC, SOC, Helpdesk, Cybersecurity, and Talent Solutions, empowering MSPs to scale through people and technology. At ITBD, we believe in building long-term careers—where passion, purpose, and innovation intersect.

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