Binary Semantics

3 weeks ago

Gurugram, India Binary Semantics LTD Full time

Team Lead|| International Sales|| Female Candidate description:We are looking for dynamic and out of the box thinking professionals having good exposure and proven record of accomplishments as Team Leader in Sales with at least 1 year of experience in the International Sales process (Outbound or Inbound) & would be preferred if the experience is from IT/Tech Industry. As Team Leader Sales, your KRAs will include but not limited & Scope:This position is responsible for supporting; coaching; developing and supervising a group of employees in Sales Operations environment ensuring that the assigned targets are consistently met & process policies are adhered Duties and Responsibilities:- Monitor, identify and resolve sales/performance/behavior/attendance challenges using prescribed performance management techniques.- Monitor and take action on Team performance and sales growth.- Responsible for day-to-day functional supervision of non-exempt work group, including Sales Targets and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organizations policies and applicable legal requirements.- Ability to guide individuals towards goal achievement using sales negotiation, teamwork / collaboration, motivation and staff development skills including the ability to act as a role model within the organization.- Ability to demonstrate innovation and good judgment / problem solving skills when making decisions on calls.- Ability to coach, develop action plans, which maximize performance and provide effective sales.- Proven ability to analyze and improve teamwork.- Excellent customer service / sales skills, ability to work well under pressure, professional demeanor and strong written and oral communication skills.- Have to take escalation calls & grievance related issue calls in order to resolve the query & present optimum customer Required Key Responsibility Area:- Bachelors/masters degree or equivalent with three or more years of work experience.- Candidate should be an existing team leader for at least 2 year or working as a Lead / SME with good knowledge and experience in handling a sales team for at least 2+ years. - Should have exhaustive experience in driving customer satisfaction related deliverables. - Should have experience in driving sales, cross selling & upselling in an inbound customer service related program.- Must have proficiency with various software applications programs including Microsoft Word, Excel, Power Point, etc.- Experience in IT industry and Benefits:We offer:- Salary per month Negotiable, as per industry standards.- Lucrative Incentives Daily, Weekly, Monthly & Quarterly.- Medical Insurance up to 5lacs.- Meal/Refreshments- 5 Days Working US Shift Timings (Rotational Shift).- Both sides AC experience Minimum 2 year of experience in Sales/Upselling/Cross-selling process is Mandatory(Team Lead). Should be well versed with Technology & Technology products, services and solutions. No Domestic Experience. (ref:iimjobs.com)

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