Key Account Manager – E-commerce

4 days ago

New Delhi, India SEREKO Full time

Key Account Manager– E-commerceAbout the CompanySush Essentials Pvt. Ltd. (SEREKO)is incorporated start-upcompany from Noida,seeking to get into the Holistic Wellness space. The Company's purpose is to build a complete wellness portfolio eventually. SEREKO is India’s 1st Psychodermatology brand that with its unique bend that aims to reverse the effects of Mental stress on the Skin. The company intends to market and sell its D2C brand portfolio, spanning Topical Skincare products with complementing Nutraceuticals(supplements) to treat the skincareconcerns in streamalong with providing surface solutions.Job Location:Noida Sector 142, Nearest Metro – 142 (Aqualine)Job Summary:We are seeking an experienced and results-oriented Key Account Manager – E-commerce to drive our growth across leading online platforms such as Amazon, Flipkart, Nykaa, 1mg, and our own D2C channels. The ideal candidate will bring a solid background in e-commerce sales, account management, and digital strategy, particularly within the skincare, personal care, health, wellness, or food industries.Key Responsibilities:- Own and grow revenue for key e-commerce accounts (marketplaces and D2C). - Manage day-to-day operations across platforms including listings, pricing, promotions, and inventory. - Plan and execute marketing campaigns, seasonal promotions, and visibility strategies in coordination with digital and brand teams. - Analyze data on sales performance, traffic,conversions, and ROI to optimizestrategies. - Coordinate with internal teams for supply chain, logistics, creative assets, and customer service. - Maintain strong relationships with account managersfrom marketplaces for better visibility and support. - Track competitors and markettrends to identifygrowth opportunities and gaps.Qualifications & Requirements:- Bachelor's degreein any stream (MBA is a plus). - Minimum 5 years of experience in e-commerce accountmanagement, ideally within FMCG, Health & Wellness, or Beauty & Personal Care industries. - Sound understanding of marketplace platforms and D2C business models. - Familiarity with tools like Amazon SellerCentral, Flipkart Portal,Shopify, Google Analytics, etc. - Strong numerical and analytical skills with an eye for detail. - Excellent communication, negotiation, and relationship management skills.

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