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Senior Manager People Engagement and Business Partner
2 months ago
Job Description
About the Job
Who we are and what do we do
Innovation in every byte
NPST is a fintech company bridging the banking and fintech worlds with its product suite of technology and payments, for over 10 years. We provide software and digital payment solutions to the BFSI Industry as a Technology service provider. We function as a Technology Service Provider (TSP) and a Third-Party Aggregator Provider (TPAP), catering to stakeholders across the financial value chain, including banks, merchant aggregators, merchants, and consumers.
We got listed targeting SME IPO in Aug – 2021 on the NSE Emerge platform with a market cap of 2000 Cr (as of Mar’24) and became NPCI- an approved Merchant Payment Service Provider, acquiring merchants and facilitating payment. NPST has a marquee clientele having 10 Banks and 30+ PAPG and Merchants.
We believe, Technology drives generations making lives simpler and efficient and aim to change lives and build financially inclusive societies.
What will you do
We are seeking a dynamic and seasoned Managerial role in Sr. Manager People Engagement and Business Partner to join our highly agile team. You will be a strategic advisor responsible for leading People Engagement, Business Partnering team. Your expertise will be crucial in fostering a positive work environment, managing complex employee relations, and ensuring seamless communication throughout the organization.
Job responsibilities:
- Responsible for strategic and insightful employee engagement and business partnering with all stakeholders.
- Responsible for the team’s performance and growth.
- Oversee the People Helpdesk tool and ensure efficient employee queries resolution on set time frames.
- Provide strategic insights by generating and analyzing HR metrics to identify trends and areas for improvement.
- Conduct advanced employee pulse assessments through surveys, focus groups, and skip-level meetings.
- Create & review a world-class onboarding experience that reflects our organizational culture.
- Plan, execute & review an engagement calendar for the year, implementing programs that resonate with our values and culture.
- Ensure all functions of HR are seamless and consistent across the organization.
- Develop and implement strategies to enhance employee engagement, positivity, and retention.
- Collaborate with external vendors and internal resources for all People deliverables.
- Be the torchbearer for organizational culture and values.
- Serve as a trusted advisor to senior leaders, managers, and employees on HR matters, including conflict resolution and employee grievances.
- Collaborate with cross-functional teams to drive change and implement innovative solutions to People challenges.
What are we looking for:
- Proven entrepreneurial skills, ability to innovate and lead complex HR initiatives.
- Detail-oriented and organized with exceptional time management skills.
- Strong influencing skills and the ability to create positive working relationships with team members at all levels.
- Extensive experience in engagement and employee relations at a senior level.
- Experience managing employees at all levels, with skills to drive, influence, and solve complex problems.
- Experience in strategizing and implementing projects related to Diversity, Branding, Succession Planning, CSR, etc.
- Excellent communication and interpersonal skills.
- Ability to handle sensitive and confidential information with the highest level of discretion.
- A collaborative approach and a commitment to working towards organizational goals.
- Excellence in MIS and analytics, with a strategic mindset.
- Professional studies or contributions in Human Resources outside the scope of the job are a plus.
Education Qualification - Graduate
Experience - Total Experience: 11 to 15 years
Industry - IT/Software/BFSI/ Banking /Fintech
Work arrangement – 5 days working from office
Location – Mumbai
What do we offer:
- An organization where we strongly believe in one organization, one goal.
- A fun workplace which compels us to challenge ourselves and aim higher.
- A team that strongly believes in collaboration and celebrating success together.
- Benefits that resonate ‘We Care’.
If this opportunity excites you, we invite you to apply and contribute to our success story. If your resume is shortlisted, you will hear back from us.
