Account Delivery Head
14 hours ago
Job Description – Account Delivery Head Position : Account Delivery Head Experience : 15+ years in IT Services Delivery & Account ManagementRole OverviewThe Account Delivery Head will be responsible for end-to-end delivery, client relationship management, and account growth for strategic accounts. This leadership role demands strong expertise in IT services delivery across Infra, Cloud, Security, Salesforce, Analytics, AI, and Microsoft solutions. The role also requires P&L ownership, governance, and the ability to drive customer success through high-quality delivery and trusted client partnerships.Key ResponsibilitiesClient Engagement & Relationship ManagementBuild and maintain strong relationships withCXO-level stakeholdersin assigned client accounts. Act as atrusted advisor and escalation pointfor client issues. Driveclient satisfaction (NPS)by delivering business value and ensuring consistent communication.Delivery ExcellenceEnsurehigh-quality deliveryof IT services, solutions, and projects acrossInfra, Cloud, Security, Salesforce, Analytics, AI, and Microsoft solutions . Define and monitorSLAs, KPIs, and compliance metrics . Implementdelivery frameworks and best practicesto ensure operational efficiency and customer success.P&L OwnershipOwnaccount profitabilityincluding revenue, margins, resource utilization, and cost optimization. Ensuresustainable and predictable financial growththrough disciplined delivery execution.Account Growth & StrategyIdentify opportunities foraccount mining, cross-sell, and upsellacross the portfolio. Collaborate withSales and Presalesto participate inRFPs, proposals, and solutioning . Develop and executeaccount growth strategiesaligned with business objectives.Governance & ReportingLeadgovernance forumssuch as QBRs and steering committee meetings with clients. Providetransparent reportingon delivery performance, risks, opportunities, and financials.Leadership & Team ManagementLead and mentorTechnology Delivery Managers (TDMs) and Architectsacross onsite and offshore teams. Ensureteam motivation, career growth, performance management, and succession planning . Foster aculture of innovation, accountability, and continuous improvement .Risk & ComplianceProactivelyidentify delivery risksand establish effective mitigation strategies. Ensurecompliance with security, audit, and regulatory requirementsacross accounts.Top Skills RequiredExperience in IT Services Companywith proven delivery leadership. Customer Delivery Excellenceand client engagement. P&L Ownershipand financial accountability. Account Growth Strategy(cross-sell, upsell, mining). Driving NPSand client satisfaction. Leading TDMs & Architectsto deliver at scale.QualificationsBachelor’s or Master’s degree in Computer Science, Engineering, or related field. 15+ years of experience inIT services delivery, account management, and client leadership . Strong exposure toInfra, Cloud, Security, Salesforce, Analytics, AI, and Microsoft solutions . Proven track record ofmanaging large accountswith multi-million-dollar revenues. Excellentstakeholder management, communication, and leadership skills .
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Delivery Head
13 hours ago
New Delhi, India TRUGlobal Full timeJob Title: Delivery Head – IT Infrastructure ServicesExperience: 15+ years in IT Infrastructure Delivery, P&L Management, and Client EngagementJob SummaryThe Delivery Head (IT Infrastructure) will lead the end-to-end delivery of IT infrastructure services (Cloud, Data Center, Network, Security, etc.), ensuring revenue growth, profitability, and client...
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Delivery Head
3 days ago
New Delhi, India TRUGlobal Full timeJob Title: Delivery Head – IT Infrastructure Services Experience:15+ years in IT Infrastructure Delivery, P&L Management, and Client EngagementJob SummaryTheDelivery Head (IT Infrastructure)will lead the end-to-end delivery of IT infrastructure services (Cloud, Data Center, Network, Security, etc.), ensuring revenue growth, profitability, and client...
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Delivery Head
2 days ago
Delhi, India TRUGlobal Full timeJob Title: Delivery Head – IT Infrastructure ServicesExperience:15+ years in IT Infrastructure Delivery, P&L Management, and Client EngagementJob SummaryTheDelivery Head (IT Infrastructure)will lead the end-to-end delivery of IT infrastructure services (Cloud, Data Center, Network, Security, etc.), ensuring revenue growth, profitability, and client...
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Delivery Head
2 weeks ago
New Delhi, India Aspire Highs Full timeRequired Skills: Leadership and Team Management, Strong P&L experience, Excellent Communication & Stakeholder Management, Design & BuildWork Mode : ONSITEWorking Day : 6Office Location : Delhi / Mumbai / BangaloreMandatory Criteria (Can't be neglected during screening) :- Candidate should have minimum 20 years of experience in project execution and...
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Delivery Head
3 days ago
New Delhi, India Coforge Full timeJob Title: AVPExperience: 17+ yearsLocation: HyderabadWe at Coforge are hiring Delivery Head with the following skillset:Responsibilities:- Responsible to manage delivery and carry P&L responsibility for a large client. - Overall leadership of the Delivery team. - Delivery Management, Operations, Support and Maintenance of critical multiple applications. -...
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Delivery Head
3 weeks ago
New Delhi, India Coforge Full timeJob Title:AVP/VPSkills: Delivery, Integration Programs, Integration Services, Delivery Lead Experience:17+ years Location:Greater NoidaWe at Coforge are hiring Integration Delivery Head with the following skillset:Key Responsibilities Strategic Leadership Execute the delivery for modern integration services in partnership with the Integration practice,...
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Banking Delivery Head
1 week ago
New Delhi, India C Ahead Digital Full time**Role:** Banking Delivery Head**Location:** Mumbai (Andheri West) **Mode:** Work from Office **Experience:** 15–20 Years**Job Description:** We are seeking an experienced **Banking Delivery Head** with strong expertise in **Core Banking and Payments**. The ideal candidate will lead delivery operations and technology initiatives, ensuring successful...
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Delivery Head
6 days ago
New Delhi, India Antal International Full timeAbout the Role This is a senior leadership opportunity to lead and expand India delivery operations, with direct accountability for delivery outcomes, people growth, and operational maturity. The Delivery Head will oversee multi-disciplinary teams, foster a culture of performance and innovation, and serve as a key partner to global executives in shaping...
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Delivery Head
1 week ago
New Delhi, India Antal International Full timeAbout the RoleThis is a senior leadership opportunity to lead and expand India delivery operations, with direct accountability for delivery outcomes, people growth, and operational maturity. The Delivery Head will oversee multi-disciplinary teams, foster a culture of performance and innovation, and serve as a key partner to global executives in shaping...
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Integration Delivery Head
4 weeks ago
New Delhi, India Coforge Full timeJob Title:AVP/VP Skills : Delivery, Integration Programs, Integration Services, Delivery Lead Experience:17+ years Location:Greater NoidaWe at Coforge are hiring Integration Delivery Head with the following skillset:The Integration Engineering Delivery Head is a pivotal leadership role responsible for delivering Integration delivery programs working closely...
