Head of Information Technology

14 hours ago


Bengaluru, India Worldwide Flight Services (WFS) Full time

WFS and Bangalore International Airport Limited (“BIAL”) has established a long-term partnership by a Join Venture (JV) to carry out the development, operation, management and maintenance of the International Cargo Terminal and Cold Chain Facility at the Kempegowda International Airport, Bengaluru (BLR Airport). The newly established JV entity commenced operations at BLR Airport in 2023.


BLR Airport is the 3rd largest cargo hub in India and is strategically well placed to cater to substantial future growth. WFS is the leading and largest independent cargo handling services company in the world based on revenue and tonnage. We offer a comprehensive suite of best-in-class, safe and secure services across a combined SATS-WFS network over 215 locations in more than 27 countries and territories.


WFS is looking for a talented and forward-looking IT professional who will be responsible for the delivery of key IT Services for WFS Bengaluru. This position would be ideally suited to a qualified and experienced systems and/or network administrator who is looking to step up to the next level in their career and/or a senior IT Manager who could demonstrate experience in the Indian market.


The WFS IT Manager role reports to the WFS EMEAA IT Director who is based at our global headquarters in Paris, with a service delivery reporting line to the WFS BLR CEO. The candidate will also be a member of Country IT Managers who share the same vision of standardization, reducing complexity, creating business intelligence, and professionalization.


The candidate will have responsibility either directly or indirectly, via internal group or external service partners, for the delivery of the following

• IT Infrastructure – PCs, Printers, IP Telephones, handheld scanners, CCTV, access control systems, file-servers, etc.

• Networks – LAN, WAN and WiFi

• Core business applications (cargo management systems, Office365, document management, time & attendance, etc.)


RESPONSIBILITIES


• Manage solid, stable and reliable IT Operations

• Analyze business requirements by partnering with key stakeholders across the organization (local and global) to develop solutions for IT needs

• Lead IT projects, including the design and deployment of new IT systems and services

• Manage our telecommunication systems and ensure all offices and remote workers have the necessary systems to facilitate smooth communications

• Work with Group IT to ensure the delivery of standardized and consistent IT services

• Responsibility for the local IT infrastructure and applications

• Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure

• Help define IT infrastructure strategy, architecture, and processes

• Develop and maintain the IT Budget in co-operation with Group IT and Finance

• Manage relationship with 3rd party service providers, ensuring SLA compliance


REQUIRED QUALIFICATION


• Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent experience

• 5-7 years of experience working in IT operations in senior positions

• Excellent working knowledge of computer systems, security, network and systems administration, databases, and phone systems

• Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies using multiple suppliers

• Experience in aviation/cargo/logistics would be desirable

• Experience in India IT environment is a must.


KEY PERFORMANCE INDICATORS


The candidate will have proven skills in managing complex projects and managing internal stakeholders and external suppliers, as well as prioritizing their activities in a rapidly changing environment. The candidate will be an excellent communicator, able to write and present credible business cases for IT investment. The candidate will understand the basics of business finance and be able to exercise cost control and budget for the IT function, as well as monitor the costs and performance of our contracted suppliers


BEHAVIORAL COMPETENCIES

Strong critical thinking and decision-making skills being a highly organized and motivated individual with effective communication skills.

A good work ethic, and a commitment to technical excellence.

Team Player.


TECHNICAL SKILLS

This is an exciting and evolving role so initially will have a tactical, hands-on element as well as a strategic IT Management element so the candidate will need to have significant breadth and depth of experience of IT delivery. Excellent project management skills and a strong ability to prioritize tasks/projects


Other Information

Direct Reports: As last responsible and team leader, the candidate would be leading a group of 4 IT technicians in cooperation with a solid 3rd party service provider to ensure key systems and networks are available during operational hours and bring a system-wide view of fault diagnosis and reporting and liaising with the business



  • Bengaluru, Karnataka, India Head pro Full time

    Job Summary :Head pro is seeking a skilled Senior Staff Information Security Engineer to join our team. As a key member of our Information Security team, you will be responsible for executing the Information Security Program, Data Governance practices, and Privacy assurance. This role requires a strong understanding of security concepts, technical controls,...


  • Bengaluru, India CoRover - Human Centric Conversational AI Full time

    ResponsibilitiesOversee all technology operations (e.g. network security) and evaluate them according to established goalsDevise and establish IT policies and systems to support the implementation of strategies set by upper managementAnalyze the business requirements of all departments to determine their technology needsPurchase efficient and cost effective...


  • Bengaluru, India Worldwide Flight Services (WFS) Full time

    WFS and Bangalore International Airport Limited (“BIAL”) has established a long-term partnership by a Join Venture (JV) to carry out the development, operation, management and maintenance of the International Cargo Terminal and Cold Chain Facility at the Kempegowda International Airport, Bengaluru (BLR Airport). The newly established JV entity commenced...


  • Bengaluru, India Mphasis Full time

    Job Title: Technology ConsultantLocation: Bengaluru/MumbaiExperience: 10-15 yearsJob Description- Works with clients to identify business challenges and solutions.- Conducts market research and competitive analysis to identify growth opportunities.- Develops and leads (operations, human resources, marketing, accounting, technological) projects for clients.-...

  • Lead technology

    1 month ago


    Bengaluru, India Aeries Technology Full time

    Position/Title: Lead - TechnologyDepartment: EngineeringExperience (in years): 15+Qualification: B. E/B. TechEmployment type: Full TimeLocation: Bangalore/Pune/ HyderabadShifts (if any): 11:00 AM onwards (candidate should be flexible to work as per business requirement)About Aeries:Aeries Technology is a Nasdaq listed (AERT) global professional...


  • Bengaluru, India Mphasis Full time

    Job Title: Technology ConsultantLocation: Bengaluru/MumbaiExperience: 10-15 yearsJob DescriptionWorks with clients to identify business challenges and solutions.Conducts market research and competitive analysis to identify growth opportunities.Develops and leads (operations, human resources, marketing, accounting, technological) projects for clients.Reviews...


  • Bengaluru, India Head pro Full time

    Duties & Responsibilities :- Assists in the execution of he Information Security Program, Data Governance practices, and Privacy assurance- Analyzes risk of existing network and system architectures against correlating policies and risks, and provides technical input for appropriate remediation or action plans- Participates in the following and enforcement...


  • Bengaluru, India Leading player in Real Estate and Hospitality( blue chip Client of Maxima Global) Full time

    Our client is one of the top real estate and hospitality companies with an array of high end projects and rated high for their vision and execution of most complex and world class projects in the country. They are now embarking on an ambitious state of the Art new integrated development projects for Mixed Use using state of the art technology and these...


  • Bengaluru, India Leading player in Real Estate and Hospitality( blue chip Client of Maxima Global) Full time

    Our client is one of the top real estate and hospitality companies with an array of high end projects and rated high for their vision and execution of most complex and world class projects in the country. They are now embarking on an ambitious state of the Art new integrated development projects for Mixed Use using state of the art technology and these...


  • Bengaluru, India Leading player in Real Estate and Hospitality( blue chip Client of Maxima Global) Full time

    Our client is one of the top real estate and hospitality companies with an array of high end projects and rated high for their vision and execution of most complex and world class projects in the country. They are now embarking on an ambitious state of the Art new integrated development projects for Mixed Use using state of the art technology and these...

  • Lead Technology

    1 month ago


    Bengaluru, India Aeries Technology Full time

    Position/Title:Lead - TechnologyDepartment:EngineeringExperience (in years):15+Qualification:B.E/B. TechEmployment type:Full TimeLocation:Bangalore/Pune/ HyderabadShifts (if any):11:00 AM onwards (candidate should be flexible to work as per business requirement)About Aeries:Aeries Technology is a Nasdaq listed (AERT) global professional services and...


  • Bengaluru, India Mphasis Full time

    Job Title: Technology ConsultantLocation: Bengaluru/MumbaiExperience: 10-15 yearsJob DescriptionWorks with clients to identify business challenges and solutions.Conducts market research and competitive analysis to identify growth opportunities.Develops and leads [operations, human resources, marketing, accounting, technological] projects for clients.Reviews...


  • Bengaluru, India Mphasis Full time

    Job Title: Technology Consultant Location: Bengaluru/Mumbai Experience: 10-15 years Job Description Works with clients to identify business challenges and solutions. Conducts market research and competitive analysis to identify growth opportunities. Develops and leads (operations, human resources, marketing, accounting, technological) projects for...


  • Bengaluru, India Mphasis Full time

    Job Title: Technology ConsultantLocation: Bengaluru/MumbaiExperience: 10-15 yearsJob DescriptionWorks with clients to identify business challenges and solutions.Conducts market research and competitive analysis to identify growth opportunities.Develops and leads [operations, human resources, marketing, accounting, technological] projects for clients.Reviews...

  • Lead Technology

    1 month ago


    Bengaluru, India Aeries Technology Full time

    Position/Title: Lead - Technology Department: Engineering Experience (in years): 15+ Qualification: B.E/B. Tech Employment type: Full Time Location: Bangalore/Pune/ Hyderabad Shifts (if any): 11:00 AM onwards (candidate should be flexible to work as per business requirement) About Aeries: Aeries Technology is a Nasdaq listed (AERT) global...


  • Bengaluru, India VST Tillers Tractors Ltd Full time

    Job Description of AGM – ITFor a leading manufacturing organization with multiple plants, offices, and warehouses, we are looking for a Lead IT who will report to the Head of Systems & IT. This position will have the IT infrastructure, Application Management and SAP Management team, with an approximate team size of 14 people reporting to them.Job...


  • Bengaluru, India VST Tillers Tractors Ltd Full time

    Job Description of AGM – ITFor a leading manufacturing organization with multiple plants, offices, and warehouses, we are looking for a Lead IT who will report to the Head of Systems & IT. This position will have the IT infrastructure, Application Management and SAP Management team, with an approximate team size of 14 people reporting to them.Job...


  • Bengaluru, India Spearhead Technology Full time

    Job Role: Senior IT RecruiterJob Type: Full TimeLocation: OnSite BengaluruJob SummarySpearhead Technology is seeking an experiencedSenior IT Recruiterwith a proven track record in IT recruitment for US markets with exceptional communication skills, and the ability to manage client relationships and lead recruitment teams. The ideal candidate will have strong...


  • Bengaluru, India Spearhead Technology Full time

    Job Role: Senior IT RecruiterJob Type: Full TimeLocation: OnSite BengaluruJob SummarySpearhead Technology is seeking an experienced Senior IT Recruiter with a proven track record in IT recruitment for US markets with exceptional communication skills, and the ability to manage client relationships and lead recruitment teams. The ideal candidate will have...


  • Bengaluru, India Spearhead Technology Full time

    Job Role: Senior IT RecruiterJob Type: Full TimeLocation: OnSite BengaluruJob SummarySpearhead Technology is seeking an experienced Senior IT Recruiter with a proven track record in IT recruitment for US markets with exceptional communication skills, and the ability to manage client relationships and lead recruitment teams. The ideal candidate will have...