Wellness Forever

2 months ago


Bengaluru, India Wellness Forever Full time

Role Overview :

- As a Territory Manager, you will be responsible for leading and managing retail operations in your assigned territory.

- Your role is crucial to ensuring sales growth, operational efficiency, and customer satisfaction across multiple stores.

- You will collaborate with senior leadership to set strategic goals and mentor your team to achieve operational excellence.

Key Responsibilities :

- Sales Leadership: Lead a high-performing sales team to meet and exceed sales targets in both retail and e-commerce channels.

- Ensure smooth omnichannel order processing for optimal customer experience.

- Retail Operations: Partner with Area Managers to enhance store performance and customize operations to meet customer demands in a competitive market.

- Expense & Leakage Control: Optimize operational efficiencies by managing costs, reducing waste, and minimizing revenue leakage to enhance profitability.

- Strategic Collaboration: Work closely with senior management, corporate headquarters, and local authorities to align on business objectives and operational priorities.

- Business Growth: Explore new business opportunities, identify market expansion areas, and lead transformational strategies to drive sustained growth.

- Customer Focus: Initiate programs and campaigns to improve customer satisfaction and increase store footfall.

- Team Empowerment: Mentor and develop Area Managers and store teams to exceed KPIs, fostering a collaborative and high-performance work environment.

- Inventory & Financial Management: Oversee inventory levels and manage financial planning with a focus on achieving EBITDA targets and ensuring healthy stock turnover rates.

Key Qualifications :

- Pharma Retail Expertise: Strong knowledge of retail operations, supply chain management, and industry best practices, preferably within the pharma retail sector.

- Leadership Skills: Proven ability to inspire and lead teams, drive collaboration, and deliver results.

- Analytical & Problem Solving: Ability to analyze data, make informed decisions, and develop creative solutions to operational challenges.

- Strategic Mindset: Capable of identifying growth opportunities, streamlining processes, and implementing innovative business strategies

(ref:iimjobs.com)

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