Vidaxl - Delivery Manager - eCommerce

2 days ago

Hyderabad, Telangana, India vidaXL Full time

Job Profile: Delivery Manager - eCommerce.

- The Delivery Manager eCommerce plays a pivotal role in ensuring the right team capacity, quality, and operational efficiency within the eCommerce technology domain.

- The delivery manager serves as a critical enabler of value delivery by aligning talent, resources, and processes to the needs of the business and project delivery.

- Furthermore, this person proactively removes impediments, ensures roadmap execution, and fosters a culture of ownership, transparency, and data-driven improvement, all with the goal of building and sustaining high-performing teams.

- We are looking for a highly proactive individual with a strong sense of ownership, who consistently delivers on agreed timelines and uses data to drive decisions and improvements.

- As the hierarchical manager of technical professionals, the DM is expected to possess sufficient technical understanding to guide, assess, and improve team performance effectively.

Key Responsibilities:

- Drive capacity planning and delivery alignment with Lead Product Owner, Business owners and Product Owners for upcoming roadmaps.

- Define and monitor clear performance goals and KPIs for technical team members, using data to track progress and enable targeted improvements.

- Ensure timely hiring and onboarding of internal and partner resources with the right skill sets.

- Define and drive the future sourcing strategy, including decisions on internal vs external staffing, role-specific sourcing models, and partner setup (e.single vs multi-vendor), based on long-term delivery needs and capability building.

- Monitor and report on delivery progress, escalating risks and proposing solutions proactively.

- Act as hierarchical manager for (internal + external) team members, conducting regular evaluations and fostering growth.

- Maintain strong relationships with delivery partners, evaluating their quality and value regularly.

- Foster a data-driven culture to guide decisions, surface issues early, and continuously improve team performance.

- Identify and eliminate delivery impediments so that projects are delivered according to timelines, quality and budget.

- Ensure Agile ceremonies are valuable and continuously improved.

Required Skills and Experience:

- 10+ years of experience in IT, with 5+ years in a delivery/sourcing management.

- Proven experience leading large (20+ people), cross-functional development teams in a fast-paced eCommerce or digital environment.

- High ownership mindset, strong proactivity, and follow-through on commitments.

- Strong stakeholder management and communication skills.

- Deep understanding of Agile methodologies and frameworks.

- General knowledge of technology stacks relevant to eCommerce (e.

- Salesforce, SAP, ESB, Zendesk, Salsify) and the ability to engage effectively with engineers, architects, and developers as their hierarchical manager.

- Strong analytical and data-driven decision-making approach.

- Experience with tools like Jira, Confluence, and other collaboration platforms.

- Agile Certifications (e. CSM, SA, PSPO) are a plus.

- Has worked before in product-based companies.

(ref:iimjobs.com)

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