Manager - Forwarding Operations (Integration)
2 weeks ago
Job Title: Integration Specialist/Expert - ManagerLocation: MumbaiWe are seeking a proactive and detail-orientedIntegration Specialist/Expertto manage and support customer integrations after the project handover phase. You will be the primary point of contact for internal business stakeholders (operations, account management, IT etc.) transitioning from implementation to live operation, ensuring smooth onboarding, resolving post-deployment issues, and helping customers get the most value from their integration with our platform/products.Key Responsibilities: Serve as the main liaison for business stakeholder post-project delivery to support successful operational integration. Monitor, troubleshoot, and resolve/drive resolution with technical, operational, business teams (e.g., API, EDI, file-based interfaces) related to customer systems. Provide documentation, training, and guidance to ensure operational teams can maintain integrations independently. Coordinate internally with development, product, and customer success teams to address escalations or configuration changes. Track integration stability and performance to ensure ongoing reliability and compliance with SLAs. Maintain clear records of support activities, customer communications, and technical findings in ticketing or CRM systems. Recommend process improvements based on recurring issues or feedback from customers. Support new feature rollouts or version upgrades that impact integrated customers. Drive change requests through project management end to end Maintain a knowledge base and support materials to assist customers with common issues or questions.Requirements: Bachelor's degree in Computer Science, Information Systems, Business, or a related field (or equivalent experience). Experience in a support, technical onboarding, or integration-related role. Strong understanding of data exchange protocols (e.g., EDI, API, XML, JSON, SFTP). Excellent problem-solving skills and ability to troubleshoot independently. Strong communication and client-facing skills with a focus on clarity and patience. Familiarity with ticketing systems (e.g., Zendesk, Jira, ServiceNow) and CRM tools. Ability to multitask and manage multiple customer integrations simultaneously. Team-oriented mindset and collaborative approach to solving complex problems.Preferred Qualifications: Experience in SaaS, logistics, fintech, or enterprise software environments. Knowledge of integration platforms, middleware, or ERP systems. Basic scripting or SQL knowledge is a plus. Exposure to Freight Forwarding/ Logistics businessWhat We Offer: A collaborative and supportive team culture. Opportunities for career growth and learning. Flexible work environment (hybrid or remote options). Competitive compensation and benefits package.
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New Delhi, India Frieght Forwarding Full timeIndustry: Freight Forwarding / LogisticsCurrent open positions with JDs:Kindly Share Updated resume asap - Contact Person : Divya qcprofile@gmail.comPositionNo. of positionsImports - 11) Jr. CS ExecutiveUpto 1.5 yrsMax CTC 27KOnly Freight Forwarding2) Sr. CS Executive - 1Upto 3 yrsMax 40KOnly Freight ForwardingExports3) Jr. Doc Executive -1Upto 1.5 yrsMax...
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Freight Forwarding Operations Manager
1 week ago
New Delhi, India Triaxa - FZCO Full timePosition : Freight Forwarding Operations Manager & Founder Mentor Industry:Shipping, Freight Forwarding & Logistics Experience:5–7 Years Engagement:Full-time Location:India (Remote) Start Date:Immediate Salary:60K INR (negotiable for strong candidates)Key Responsibilities Set up and managedaily freight forwarding operations(import/export – sea, air, and...
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Freight forwarding operations manager
1 week ago
Delhi, India Triaxa - FZCO Full timePosition: Freight Forwarding Operations Manager & Founder MentorIndustry: Shipping, Freight Forwarding & LogisticsExperience: 5–7 YearsEngagement: Full-timeLocation: India (Remote)Start Date: ImmediateSalary: 60 K INR (negotiable for strong candidates)Key Responsibilities- Set up and manage daily freight forwarding operations (import/export – sea, air,...
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Freight forwarding operations manager
7 days ago
Delhi, India Triaxa - FZCO Full timePosition: Freight Forwarding Operations Manager & Founder MentorIndustry: Shipping, Freight Forwarding & LogisticsExperience: 5–7 YearsEngagement: Full-timeLocation: India (Remote)Start Date: ImmediateSalary: 60 K INR (negotiable for strong candidates)Key Responsibilities- Set up and manage daily freight forwarding operations (import/export – sea, air,...
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Freight Forwarding Operations Manager
1 week ago
Delhi, India Triaxa - FZCO Full timePosition : Freight Forwarding Operations Manager & Founder MentorIndustry:Shipping, Freight Forwarding & LogisticsExperience:5–7 YearsEngagement:Full-timeLocation:India (Remote)Start Date:ImmediateSalary:60K INR (negotiable for strong candidates)Key ResponsibilitiesSet up and managedaily freight forwarding operations(import/export – sea, air, and...
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Freight Forwarding Operations Manager
1 week ago
Delhi, India Triaxa - FZCO Full timePosition : Freight Forwarding Operations Manager & Founder Mentor Industry: Shipping, Freight Forwarding & Logistics Experience: 5–7 Years Engagement: Full-time Location: India (Remote) Start Date: Immediate Salary: 60K INR (negotiable for strong candidates) Key Responsibilities Set up and manage daily freight forwarding operations (import/export – sea,...
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Freight forwarding operations manager
7 days ago
Delhi, India Triaxa - FZCO Full timePosition: Freight Forwarding Operations Manager & Founder MentorIndustry: Shipping, Freight Forwarding & LogisticsExperience: 5–7 YearsEngagement: Full-timeLocation: India (Remote)Start Date: ImmediateSalary: 60 K INR (negotiable for strong candidates)Key Responsibilities- Set up and manage daily freight forwarding operations (import/export – sea, air,...
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Freight Forwarding Operations Manager
1 week ago
Delhi, India Triaxa - FZCO Full timePosition : Freight Forwarding Operations Manager & Founder MentorIndustry:Shipping, Freight Forwarding & LogisticsExperience:5–7 YearsEngagement:Full-timeLocation:India (Remote)Start Date:ImmediateSalary:60K INR (negotiable for strong candidates)Key ResponsibilitiesSet up and managedaily freight forwarding operations(import/export – sea, air, and...
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Operations (Freight Forwarding)
7 days ago
Delhi, Delhi, India Bali And Company Logistics Private Limited Full time ₹ 25,00,000 - ₹ 7,20,00,000 per yearRole DescriptionThis is a full-time on-site role for a Operations Associate (Freight Forwarding) at Bali And Company Logistics Private Limited, located in Connaught Place, New Delhi. The Operations Associate will lead operations (both Air and Sea) in the freight forwarding vertical.SummaryIf you've spent 3-5 years in freight forwarding, you'll be a suitable...
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Freight Forwarding Sales Manager
1 day ago
New Delhi, India PDS International Pvt. Ltd. Full timeCompany Description PDS International Pvt. Ltd., established in 1998 with headquarters in Gurugram, India, is a leading logistics service provider with operations in over 18+ locations in India and a global presence across six continents. Our services include freight forwarding, custom clearance, warehousing, transportation, and other value-added logistics...
