Freight forwarding operations manager

4 weeks ago

Delhi, India Triaxa - FZCO Full time

Position: Freight Forwarding Operations Manager & Founder MentorIndustry: Shipping, Freight Forwarding & LogisticsExperience: 5–7 YearsEngagement: Full-timeLocation: India (Remote)Start Date: ImmediateSalary: 60 K INR (negotiable for strong candidates)Key Responsibilities- Set up and manage daily freight forwarding operations (import/export – sea, air, and road)- Handle FCL, LCL, air cargo, courier, consolidations, and cross-trade shipments- Prepare, review and manage all shipping & customs documentation (BL, AWB, invoices, packing lists, DOs, manifests, etc.)- Coordinate with shipping lines, airlines, NVOCCs, transporters, customs brokers, overseas agents, and clients- Build and implement SOPs, workflows, and basic KPIs for enquiries, quotations, bookings, execution, and billing- Negotiate freight rates and local charges with carriers and agents to maintain healthy margins- Train and mentor the founder on:- Pricing logic, rate sheets, and margin structures- Incoterms, free time, demurrage/detention, surcharges- How frauds, margin skimming or misuse of contracts can happen – and how to prevent them- Create simple dashboards/reports for shipment status, profit per job, client performance, and vendor performance- Coordinate closely with accounts for billing, collections, and credit control- Support future team building (operations, documentation, and possibly sales) as the business growsRequired Expertise- 5–7 years experience in freight forwarding / logistics with a forwarder, NVOCC, or logistics company- Strong knowledge of:- Sea freight (FCL / LCL)- Air freight- Cross-border road freight (preferred)- Solid understanding of:- Incoterms, HS codes, basic customs procedures- Export/import workflows from at least one major region (Middle East / India / Asia / Europe)- Experience in:- Independent operations handling from quotation to delivery- Rate negotiation with carriers and overseas agents- Handling shipment issues (rollovers, delays, space issues, demurrage, detention, short-shipment, etc.)- Prior exposure to UAE / India trade lanes is a plus⚙️ Technical & Management Skills- Comfortable using freight / logistics ERP, TMS or shipment tracking systems- Strong analytical & problem-solving mindset for cost, routing, and margin optimization- Basic understanding of credit control and risk in freight (credit days, exposure, carrier payment terms)- Knowledge of compliance, documentation accuracy, and regulatory requirements- Ability to design simple SOPs and controls to prevent leakage, kickbacks, or rate manipulation✅ Ideal Candidate Traits- Proactive operator with strong ownership mentality- Enjoys teaching and explaining – willing to let the founder shadow calls and operations- Hands-on, detail-oriented, and comfortable in a startup, zero-structure environment- Transparent, ethical, and strict about clean dealings & margin protection- Able to run operations independently while building a foundation for future growth

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  • Freight forwarding operations manager

    4 weeks ago

    Delhi, India Triaxa - FZCO Full time

    Position: Freight Forwarding Operations Manager & Founder MentorIndustry: Shipping, Freight Forwarding & LogisticsExperience: 5–7 YearsEngagement: Full-timeLocation: India (Remote)Start Date: ImmediateSalary: 60 K INR (negotiable for strong candidates)Key Responsibilities- Set up and manage daily freight forwarding operations (import/export – sea, air,...

  • Freight Forwarding Operations Manager

    4 weeks ago

    Delhi, India Triaxa - FZCO Full time

    Position : Freight Forwarding Operations Manager & Founder Mentor Industry: Shipping, Freight Forwarding & Logistics Experience: 5–7 Years Engagement: Full-time Location: India (Remote) Start Date: Immediate Salary: 60K INR (negotiable for strong candidates) Key Responsibilities Set up and manage daily freight forwarding operations (import/export – sea,...

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  • Freight Forwarding Operations Manager

    4 weeks ago

    Delhi, India Triaxa - FZCO Full time

    Position : Freight Forwarding Operations Manager & Founder MentorIndustry:Shipping, Freight Forwarding & LogisticsExperience:5–7 YearsEngagement:Full-timeLocation:India (Remote)Start Date:ImmediateSalary:60K INR (negotiable for strong candidates)Key ResponsibilitiesSet up and managedaily freight forwarding operations(import/export – sea, air, and...

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    4 weeks ago

    New Delhi, India Triaxa - FZCO Full time

    Position : Freight Forwarding Operations Manager & Founder Mentor Industry:Shipping, Freight Forwarding & Logistics Experience:5–7 Years Engagement:Full-time Location:India (Remote) Start Date:Immediate Salary:60K INR (negotiable for strong candidates)Key Responsibilities Set up and managedaily freight forwarding operations(import/export – sea, air, and...

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    Nehru Place, Delhi, Delhi, India UKS Global Logistics Pvt. Ltd. Full time

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