Customer Support Executive
7 days ago
Company Overview:
The Golden Rise, located in Hyderabad's vibrant Gachibowli district, is a premier talent outsourcing firm. We specialize in connecting skilled professionals with top multinational corporations and innovative startups, fostering career growth and organizational success.
Position Summary:
We are seeking a dedicated and customer-focused Customer Support Executive to join our team. This role is ideal for individuals passionate about delivering exceptional service and ensuring customer satisfaction. As a Customer Support Executive, you will act as the primary point of contact for customers, resolving their queries and providing support to enhance their experience with the company.
Key Responsibilities:
- Customer Interaction: Respond to customer inquiries via phone, email, or chat promptly and professionally.
- Issue Resolution: Address and resolve customer concerns, complaints, and technical issues efficiently, ensuring a high level of satisfaction.
- Product Knowledge: Develop a thorough understanding of the company's services to provide accurate and comprehensive information to customers.
- Documentation: Maintain detailed and accurate records of customer interactions and transactions in the CRM system.
- Feedback Management: Collect and document customer feedback to identify areas for service improvement.
- Collaboration: Work closely with other teams to ensure seamless resolution of customer issues and process improvement.
- Proactive Support: Identify recurring issues and suggest preventive measures to enhance the customer experience.
Qualifications:
- Bachelor's degree in any field.
- Prior experience in customer support or a related role is preferred.
- Excellent verbal and written communication skills in English.
- Strong problem-solving abilities and a customer-first mindset.
- Proficiency in using CRM tools and basic computer applications.
- Ability to work in a fast-paced, team-oriented environment.
- Patience, empathy, and a positive attitude towards customer interactions.
What We Offer:
- Competitive salary and performance-based incentives.
- Comprehensive training to equip you with the skills needed for success.
- Opportunities for professional growth and career advancement.
- A supportive and inclusive work environment.
Location: Gachibowli, Hyderabad
Application Process:
Interested candidates should apply by submitting their resume and a cover letter outlining their qualifications and interest in the Customer Support Executive role at The Golden Rise's career portal.
-
Customer Support Executive
2 days ago
Visakhapatnam, India Hire Next Consulting Pvt Ltd Full timeHiring For Customer support Executive For MNC in VIZAG!! ONLY Experienced can apply Process-NON- Voice process **Salary**: - 2.85 Lpa + allowance NEED 20%hindi communication looking for a Immediate Joiner Only Shift Time - Boys-Rotational shift Girls-Day shift WE DONT CHARGE ANY AMOUNT. HINDI IS MUST RELIVING LETTER IS MUST WITH ONE YEAR...
-
Visakhapatnam, India DPSR Consultancy Solutions Full timeJob Openings for 45 Hiring for Airport Customer Support Executive at Airports Jobs for Freshers in Visakhapatnam,Raipur, Chhattisgarh,Goa,Ahmedabad,Vadodara,Mangalore,Kalaburagi, Gulbarga,Ranchi,Trivandrum/Thiruvananthapuram,Kochi/Cochin, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher...
-
Visakhapatnam, India DPSR Consultancy Solutions Full timeJob Openings for 45 Hiring for Airport Customer Support Executive at Airports Jobs for Freshers in Visakhapatnam,Raipur, Chhattisgarh,Goa,Ahmedabad,Vadodara,Mangalore,Kalaburagi, Gulbarga,Ranchi,Trivandrum/Thiruvananthapuram,Kochi/Cochin, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher...
-
Visakhapatnam, India DPSR Consultancy Solutions Full timeJob Openings for 45 Hiring for Airport Customer Support Executive at Airports Jobs for Freshers in Visakhapatnam,Raipur, Chhattisgarh,Goa,Ahmedabad,Vadodara,Mangalore,Kalaburagi, Gulbarga,Ranchi,Trivandrum/Thiruvananthapuram,Kochi/Cochin, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher...
-
Visakhapatnam, India DPSR Consultancy Solutions Full timeJob Openings for 45 Hiring for Airport Customer Support Executive at Airports Jobs for Freshers in Visakhapatnam,Raipur, Chhattisgarh,Goa,Ahmedabad,Vadodara,Mangalore,Kalaburagi, Gulbarga,Ranchi,Trivandrum/Thiruvananthapuram,Kochi/Cochin, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher...
-
Visakhapatnam, India DPSR Consultancy Solutions Full timeJob Openings for 45 Hiring for Airport Customer Support Executive at Airports Jobs for Freshers in Visakhapatnam,Raipur, Chhattisgarh,Goa,Ahmedabad,Vadodara,Mangalore,Kalaburagi, Gulbarga,Ranchi,Trivandrum/Thiruvananthapuram,Kochi/Cochin, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher...
-
Customer Support Executive
1 week ago
Visakhapatnam, India Hire Next Consulting Pvt Ltd Full timeHiring For Customer support Executive For MNC in VIZAG!! ONLY Experienced can apply Process - Voice process **Salary: - 2.50 to 2.85 Lpa + allowance** **NEED 20%hindi communication** looking for a Immediate Joiner Only **Shift Time-** **Boys-Rotational shift** **Girls-Day shift** **WE DONT CHARGE ANY AMOUNT.** **HINDI IS MUST** REGARDS Altaf...
-
Customer Support Executive
15 hours ago
Visakhapatnam, India Hire Next Consulting Pvt Ltd Full timeHiring For Customer support Executive For MNC in VIZAG!! ONLY Experienced can apply Process - Voice process **Salary: - 2.85 Lpa + allowance** **NEED 20%hindi communication** looking for a Immediate Joiner Only **Shift Time-** **Boys-Rotational shift** **Girls-Day shift** **WE DONT CHARGE ANY AMOUNT.** **HINDI IS...
-
Customer Support
3 weeks ago
Visakhapatnam, India Axis Services Full timeJob Description Sr. ITES Executive (Customer Support International Voice Process) WORK LOCATION - VIZAG Process: US Medical Insurance (International Voice Process) Shift: Night Shift (5:30 PM 3:00 AM) Working Days: 5 Days (2 Week Offs) Qualification: Intermediate & Above Experience: Minimum 1 year in International Voice Process (mandatory) Package: Up to...
-
Customer Support
3 weeks ago
Visakhapatnam, India Tanasvi Technologies Full timeHiring Chat Support Executives (Night Shift, US timings) Freshers & Experienced excellent written English, fast typing & basic computer skills required. Freshers : 14,000 -17,000/month Gross For Experienced 16, ,000/month Gross Office cab/shuttleHealth insurance
