
Site Reliability Engineer
3 weeks ago
Job Title : Site Reliability Engineer
Location : Gurgaon, India
Experience : 6 to 9 years
Employment Type : the Role :
- Act as the first point of escalation for production incidents and critical system issues.
- Drive rapid resolution of major incidents to restore services as quickly as possible.
- Coordinate with cross-functional teams, vendors, and service providers to resolve unresolved incidents following defined escalation Monitoring & Observability :
- Design, implement, and maintain application and infrastructure monitoring using tools such as OpenSearch, ELK, Grafana, Prometheus, PagerDuty, Pingdom, Datadog, and Splunk.- Ensure robust logging, metrics, and distributed tracing practices are in place to provide full observability into system performance.
- Regularly review and refine monitoring configurations to align with evolving system needs.
3. Automation & Reliability Engineering :
- Collaborate with product and platform engineering teams to develop SOPs (Standard Operating Procedures) for operational excellence.- Automate deployment, scaling, and operational tasks using tools like Ansible, Kubernetes, and CI/CD frameworks.
- Implement proof-of-concepts (POCs) for new tools and technologies with the aim of integrating them into production Root Cause Analysis & Continuous Improvement :
- Perform detailed root cause analysis for service-impacting events.- Identify trends and recurring issues to proactively improve system stability.
- Contribute to post-incident reviews and recommend preventive Collaboration & Knowledge Sharing :
- Work in a collaborative, Agile environment, actively participating in sprint planning, retrospectives, and technical discussions.- Seek expertise from domain specialists and share knowledge with peers.
- Provide technical guidance to junior & Qualifications Skills Monitoring & Observability Tools : Hands-on experience with OpenSearch, ELK, Grafana, Prometheus, PagerDuty, Pingdom, Datadog, and Programming/Scripting : Proficiency in at least two of the following Python, Shell, Ansible (Golang is a Cloud & Infrastructure : Strong experience with AWS services, containerized applications, Kubernetes orchestration, and infrastructure CI/CD & Developer Tools : Experience with GitLab, Jenkins, and modern CI/CD System Architecture : Understanding of distributed systems, networking fundamentals, and high-availability Skills :
- Strong problem-solving and analytical abilities.- Excellent communication and documentation skills.
- Ability to work effectively in high-pressure situations and tight deadlines.
- Strong organizational skills with the ability to manage multiple Qualifications :
- Experience with large-scale, mission-critical production systems.- Familiarity with Agile methodologies and DevOps practices.
- Prior experience driving POCs for production-scale technology adoption.
(ref:hirist.tech)-
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