Training Specialist

2 days ago

New Delhi, India Acme Services Full time

Hiring for City Trainer for leading Footwear Brand CTC: 10 LPA Location: AhmedabadRoles and ResponsibilitiesHas minimum 5+ yrs Learning and Development experience with Retail Knowledge about Soft Skill Training, Behavioural Training, Product Training knowledge of retail, service skills would be a definite advantage. Basic computer skills (e.g., PowerPoint, Word, Excel) Good communication skills, passion for beauty Roles will require consistent travel.Job description : Content delivery  Implement training programs for retail staff & beauty consultants in the cluster  Provide product knowledge, sales & service techniques by virtual sessions and onjob experiential trainings  Collaborate with external brand partners/ trainers to organise product trainings for staff  Ensured proper execution of Training practices and procedures related to New Hire and beauty advisor training Staff evaluation and KPI performance  Keep a tab on sales kpis – conversions, Average order value, UPT – draw training interventions accordingly.  Evaluate staff , provide feedback to improve performance  Monitor teams to check consumption of e- learning LMS content and assessments Training reports :  Maintain training records and reports to track staff trainings  Update daily/ weekly/monthly reports Training Content creation:  Assist in creation of training content on category, product, service  Collaborate with brand trainers to access content Knowledge of trends & feedback:  Stay updated on industry trends and beauty products  Providing constant feedbacks to brand & operations teams on product performance, assortment, trends etc

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