Sales Operations and Enablement Specialist

1 week ago

Hyderabad, India NTT DATA Full time

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Sales Operations and Enablement Specialist is a seasoned subject matter expert, responsible for participating in the provision of full support on sales processes, tools, methods and systems that will enable the sales teams to achieve overall sales goals and objectives.

This role contributes to the implementation of business activities and processes that help the sales organization run effectively and efficiently in support of business strategies and objectives.

What you'll be doing

Key Responsibilities:

Gathers data and conduct analysis of company sales and profitability. Develops methods for measuring company sales performance. Examines sales processes, programs, and systems to minimize costs and improve customer satisfaction. Facilitates sharing of reports and sales data between sales, marketing, and other departments. Supports sales teams by creating, evaluating and optimizing data sets and sales applications and platforms. Implements sales forecasting by analyzing past data and trends to forecast future sales. Responsible for training new and current employees on sales and marketing collateral, product sets, sales processes, systems and tools. Assists with the establishment of sales fulfilment processes and makes recommendations for sales operations enhancement. Prepares monthly and quarterly sales reports and ensure distribution to relevant internal stakeholders. Assists Sales team and management with pipeline management, including but not limited to pipeline integrity (data entry compliance), competitive data, ROI data, etc. Onboards new sales team members on all toolsets and processes. Plays a pivotal role in increasing sales team productivity directly by contributing to the efficiency of sales processes. Monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts. Identifies opportunities for sales process improvement, working closely with sales management to inspect sales process quality and prioritize opportunities for improvement.


Knowledge and Attributes:

Seasoned understanding of the vast range of IT operations and service offerings. Demonstrable seasoned knowledge and understanding of IT industry environment and business needs. Seasoned business and commercial acumen. Seasoned collaboration skills and able to interact professionally and to build sound relationships at all levels internally and externally. Seasoned knowledge of the client environment. Seasoned understanding of the relevant sales environments and ability to grasp the challenges facing the sales force. Seasoned ability to identify trends and areas for improvement. Seasoned understanding of solution selling concepts and solid knowledge on sales process design. Seasoned problem analysis and solution formulation skills. Demonstrates learning and service orientation. Seasoned knowledge and understanding of sales processes, tools and methodologies.


Academic Qualifications and Certifications:

Bachelor's degree or equivalent in business or sales or a related field. Relevant certifications such as SPIN and Solution Selling are desirable.


Required Experience:

Seasoned experience with Salesforce. Seasoned experience with quote tools is an advantage. Seasoned sales or sales operations and enablement experience in a business-to-business sales environment, preferably a global technology organization. Seasoned experience building sales metrics and models (for example, pipeline and forecast models).

Workplace type:

Remote Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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