Solution Architect

4 weeks ago

Mumbai, India Sectona Technologies Pvt Ltd Full time

About Sectona :

Sectona is a Privileged Access Management company that helps enterprises mitigate risk of targeted attacks to privileged accounts spread across data centers and clouds. Sectona delivers integrated privilege management components for securing dynamic remote workforce access across on-premises or cloud workloads, endpoints and machine to machine communication.

Sectona with its light, integrated approach provides a single console for securing passwords & secrets in embedded vault, secure access with cross-platform access technology & manage privileges over endpoints.

Sectona works with diverse set of customers from 10+ countries with focus on India, Middle East, Africa & Southeast Asia.

For more information, visit www.sectona.com and follow @sectona1 on Twitter or @Sectona on LinkedIn

What you will do for Sectona :

The Solution Engineering Team is involved in all stages of the customer's development lifecycle. You will be engaged in firsthand customer interactions to resolve customer issues. If you have technical depth and desire to work in dynamic and high growth environment, this role is for you.

As a Solution Architect, you will collaborate with other internal technology teams, customers, and channel partners to build sales presentations, product demonstrations, execute Proof of Concepts to educate on the best ways to manage Privilege Identity in an enterprise IT setup. We are looking for an experienced, enthusiastic, and hands-on leader who can rapidly learn Sectona's Security Platform, and the value proposition that we bring to our customers of all sizes. You will lead multiple concurrent customer development projects with the number one goal to ensure long-term customer success and will be responsible for continuous improvement of delivery process and methods. You will work directly with our sales team and channel partners to understand the needs of our customers, strategize on how to navigate sales cycles, provide value-based demonstrations, support POCs and close business.

- Partner with sales leadership to identify and execute strategies that will scale quickly and meet business goals thereby ensuring successful execution of outcomes focused strategy.

- Collaborate with the sales team on existing customer up-sell and cross-sell opportunities.

- Involved in all stages of the customer's development lifecycle and using presentations, email, phone, and social media to connect with customers.

- Building sales presentations, product demonstrations, and educate customers and partners on the best ways to secure and support their Privilege Identity journey.

- Provide well-thought out and reliable direction, both in technical and non-technical terms, to help customers integrate, deploy, and maintain the Sectona products.

- Meet or exceed customer expectations on response quality, timeliness of responses and overall customer experience.

- Create process or troubleshooting documentation in the support knowledge base.

- Develop and maintain detailed project plans including dependencies; track and keep projects on schedule, manage deadlines, take a hands-on and proactive approach to unblock progress, introduce efficiencies, and provide solutions.

- Assume overall customer adoption responsibility and escalation management role.

- Structure, kick-off, and run continuous and time-bound security and compliance projects within and beyond organization by clarifying priorities, enabling the execution of deliverables, and providing continuous transparency.

- Partner with a broad set of stakeholders to drive initiatives that meet business and technology objectives enabling Sectona to scale and optimize.

- Anticipate and mitigate risks - by having close involvement with the teams' goals and challenges, applying past experience, and keeping in mind the big picture.

- Build and maintain the alignment across multiple teams to keep a focus on execution, continuous improvement, and operational excellence. Facilitate effective teamwork, communication, collaboration, and commitment across the organization with many competing priorities.

- Improve the productivity of the entire team by crafting process efficiencies and filling in gaps where needed.

Skills and experience you require :

- 10+ years' experience of Presales/System Engineer System Engineering in System Integration or OEM background

- 5+ years' experience in Security Solution System Management, Administration or Presales

- Outstanding presenting skills to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos.

- Experience in designing and implementing security and identity management solutions to support critical systems and business programs -Preferred.

- BE / B.Tech / MCA / M.Tech / M.Sc (CS) / B.Sc (CS)

- Expertise in core Microsoft product stack, including Windows Server, Windows Workstation, Active Directory, DNS, DHCP, Group Policies and IIS.

- Experience with VMWare virtual environments, AWS Cloud Services or Microsoft Azure Platforms is preferred.

- Demonstrate an understanding of risk management, security policies and controls, user account life-cycle management and role-based access.

- Knowledge and experience in Security space

- General knowledge of cloud architecture as well as on-premises IT landscape

- Knowledge and demonstrated ability in working with project management and collaboration Tools (Jira and Confluence, Google Suite, Microsoft Office, Zoom, other business management solutions, etc)

- PMP & Scrum certification desirable (CSM, A-CSM, etc)

- Security Certifications (CISM, CISSP, CCSP, CRCM, etc) desirable

- Ability to manage multiple customer projects simultaneously. Excellent writing and presentation skills.

You should apply if :

- Exhibit confidence and have an extensive knowledge of emerging industry practices when solving business problems.

- You can push creative thinking beyond the boundaries of the existing industry practices and customer mindsets.

- You thrive on clarifying situations and can effectively communicate technical information to a non-technical audience.

- Facilitate effective team interaction.

Some of our benefits and perks include :

- Flexible working hours

- Health Insurance

- A growth oriented work culture and environment

Work Location : Mumbai, India

(ref:hirist.tech)

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