Senior Client Relations

3 months ago


Gurugram, India LOPEZ Full time

Senior Client Relations and Project Delivery Manager (1 position)


About Us:

www.thisislopez.com


LOPEZ is a thriving design firm based in Gurgaon, renowned for delivering impactful branding and customer experience (CX) projects to global medium and large clients. As we expand, we seek a skilled manager to oversee projects and lead a team capable of consistently exceeding client expectations.


Role Summary:

We are seeking a business-savvy, people-oriented Manager to join our dynamic team. The ideal candidate will have strong project/business management qualifications, exceptional communication skills, and a proven track record of successfully steering projects to completion. Working closely with Management, you will lead project planning, coordination, and monitoring, ensuring top-notch deliverables and adherence to deadlines. If you thrive in a fast-paced environment and excel at multitasking, we would love to hear from you.


Essential Qualifications and Experience:

  • Bachelor’s or Master’s degree in Project Management, Design Management, Architecture, Engineering, or Business Administration.

•Additional certifications like PMP or CAPM are advantageous.

•4-6 years of experience managing projects with creative teams and C-suite

clients.


Project Management Skills:

•Proficiency in project management methodologies, tools, and industry-specific software.

•Proven ability to manage project schedules, budgets, resources, and scope.

•Extensive experience in leading teams to deliver high-quality results on time, ensuring client satisfaction.


Design Understanding:

•Basic understanding of design principles and their application.


Communication and Collaboration:

•Strong verbal and written communication skills.

•Ability to simplify technical concepts for non-design stakeholders.

•Excellent teamwork and collaboration abilities.


Organizational Skills:

•Outstanding organizational capabilities to manage multiple projects, ensuring deadlines and optimal resource utilization.


Problem-Solving and Attention to Detail:

•Proficient problem-solving skills, with the ability to make critical decisions under pressure and address potential project risks proactively.

•Meticulous attention to detail, ensuring accuracy and compliance with project requirements.


Client Relationships and Management:

•Expertise in building and managing client relationships, with experience in crisis management.

•Ability to collaborate effectively with client teams, foster long-term relationships, and scale projects.

•Adaptability to changes in project scope or timelines.

•Excellence in negotiations.


Benefits and Perks:

•Competitive salary package.

•Opportunities for career growth and advancement within the firm.


Why Join Us:

Join us to make a significant impact on the growth of a forward-thinking design firm.


To Apply:

Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal fit for this role.




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