Service Manager

3 days ago

Bhavnagar, India Sachi EV Full time

Company Description Sachi EV is a leading electric rickshaw manufacturer in India, recognized for producing high-quality, durable, and efficient e-rickshaws. Committed to sustainability and innovation, the company utilizes top-tier materials in its manufacturing process. Sachi EV has established a reputation as a trusted name in the electric mobility sector. We invite talented professionals to join us in revolutionizing the electric rickshaw market and promoting eco-friendly transportation solutions. Role Description This is a full-time, on-site role located in New Delhi. The Service Manager will oversee daily operations within the service department, ensuring customer satisfaction through efficient service delivery and problem resolution. Responsibilities include parts, vehicle inflow/outflow, labour, managing and training the service team, monitoring service operations, maintaining service quality standards, handling customer inquiries and complaints, and ensuring prompt resolution of technical issues. Additionally, the Service Manager will work to improve service processes and contribute to creating a positive customer experience. Qualifications Team leadership and people management skills to effectively guide and support the service team. Strong technical understanding of electric vehicles or automotive systems and related maintenance procedures. Customer service, communication, and interpersonal skills to address customer needs and resolve complaints professionally. Problem-solving and organizational skills to manage service workflows and optimize processes efficiently. Prior experience in the automotive or electric vehicle industry is an advantage. Proficiency in common software tools and the ability to generate reports for performance tracking and analysis. Bachelor’s degree in Engineering, Business Administration, or a related field is preferred.

  • Service Delivery Manager

    2 weeks ago

    bhavnagar, India beBeeServiceDelivery Full time

    Job Opportunity:We are seeking a highly skilled professional to fill the role of Service Delivery Manager. In this position, you will be responsible for implementing and supporting Service Management processes in SAP S/4HANA.About the Role:Configure and customize S/4 Service Management modules (Service Orders, Service Contracts, Service Billing, Resource...

  • Service Management Expert

    1 week ago

    bhavnagar, India beBeeFreshservice Full time

    Service Management SpecialistThe ITSM specialist will be responsible for configuring, customizing and maintaining the Freshservice platform including Incident, Problem, Change, Asset and Service Catalog modules. They will oversee the entire lifecycle of service requests from initial submission to resolution.Key Responsibilities:Platform Configuration:...

  • Senior IT Service Manager

    1 week ago

    bhavnagar, India beBeePlatform Full time

    Freshservice Platform Management involves owning and maintaining the entire platform, ensuring seamless operations through automation workflows, SLAs, and integrations with other enterprise tools.Implement process optimization and governance by designing and refining ITSM processes aligned with ITIL best practices to ensure compliance and...

  • Administrative Services Manager

    1 week ago

    bhavnagar, India beBeeOperations Full time

    Job Title: Operations ManagerThe Operations Manager will oversee day-to-day administrative operations, ensuring smooth office functioning and providing IT, facility, travel, and event-related support.General Administration: Support leadership and oversee all administrative department activities. Manage office operations, including filing, mail handling, data...

  • Client Servicing Manager

    2 days ago

    Bhavnagar, India Rioconn Interactive Pvt. Ltd Full time

    Location: Ahmedabad Salary Package: Rs. 45 K to 55 K PM Experience: 3 years onwards The Client Service Manager will serve as the bridge between clients and the agency's digital marketing teams, ensuring seamless communication, timely execution, and measurable impact of campaigns. The role requires strong relationship management, problem-solving, and the...

  • Client Servicing Manager

    3 weeks ago

    Bhavnagar, India Tiger Advertising Full time

    Job Title: Client Servicing Manager Location: Ahmedabad Industry: Advertising Job Overview The Client Servicing Manager is responsible for developing strong relationships with clients, ensuring their advertising and marketing needs are met efficiently. This role involves acting as a key liaison between the client and the internal teams, managing multiple...

  • Senior Service Delivery Manager

    1 week ago

    bhavnagar, India beBeeCybersecurity Full time

    Service Delivery LeadWe are seeking a highly skilled Service Delivery Lead to own key service delivery relationships, delivering excellence in service assurance and driving growth opportunities.About the Role:The ideal candidate will possess experience in managing IT services, developing strategic business plans, and leading cross-functional teams. They will...

  • Customer Service Operations Manager

    1 week ago

    bhavnagar, India beBeeSupport Full time

    Job Title: Customer Support ManagerWe are seeking a seasoned professional to fill the role of Customer Support Manager. In this capacity, you will be responsible for handling day-to-day support requests and collaborating with our team to resolve issues efficiently.This is an excellent opportunity for those looking to develop their skills in customer service...

  • IT Service Delivery Expert

    6 days ago

    bhavnagar, India beBeeService Full time

    IT Service Management Specialist Job DescriptionThe IT Service Management Specialist plays a crucial role in providing support for our Managed Services tool sets and associated processes.To excel in this position, you will be responsible for managing ticket distribution to ensure timely handling of client access management requests.As a Subject Matter Expert...

  • Service Delivery Professional

    2 weeks ago

    bhavnagar, India beBeeCybersecurity Full time

    Job OverviewThis role is focused on delivering exceptional service delivery to our customers. We are seeking a highly skilled and experienced Service Delivery Manager to join our team.Key ResponsibilitiesPrepare and present client operational reporting at regular meetings.Develop and maintain strong relationships with clients, ensuring their needs are met...