Service Management Expert

1 week ago

bhavnagar, India beBeeFreshservice Full time

Service Management SpecialistThe ITSM specialist will be responsible for configuring, customizing and maintaining the Freshservice platform including Incident, Problem, Change, Asset and Service Catalog modules. They will oversee the entire lifecycle of service requests from initial submission to resolution.Key Responsibilities:Platform Configuration: Configure and maintain Freshservice modules including Incident, Problem, Change, Asset and Service Catalog. Ensure seamless integration with other IT systems.Process Optimization & Governance: Design and refine ITSM processes aligned with ITIL best practices. Develop and implement policies, procedures, and standards for effective service management operations.Stakeholder Engagement: Collaborate with cross-functional teams including service desk, infrastructure, and application teams to gather requirements and deliver scalable solutions. Provide training and support to end-users and internal teams on Freshservice usage and enhancements.Reporting & Insights: Develop dashboards and reports to track KPIs, SLA adherence, and service performance metrics. Analyze trends to identify areas for improvement and reduce ticket resolution time.Innovation & Integration: Explore and implement new features and third-party integrations to enhance platform capabilities. Support initiatives around self-service, knowledge management, and AI-driven support.

  • IT Service Delivery Expert

    6 days ago

    bhavnagar, India beBeeService Full time

    IT Service Management Specialist Job DescriptionThe IT Service Management Specialist plays a crucial role in providing support for our Managed Services tool sets and associated processes.To excel in this position, you will be responsible for managing ticket distribution to ensure timely handling of client access management requests.As a Subject Matter Expert...

  • Sourcing Specialist

    2 weeks ago

    bhavnagar, India Expert Law Full time

    Company DescriptionExpert Law offers tailored legal services in Personal Injury and Immigration Law to clients nationwide. With over 40 years of combined experience, the firm is dedicated to delivering high-quality legal advice with a personal approach. Guided by the philosophy of "putting people first," Expert Law prioritizes transparency, reliability, and...

  • Service Delivery Manager

    2 weeks ago

    bhavnagar, India beBeeServiceDelivery Full time

    Job Opportunity:We are seeking a highly skilled professional to fill the role of Service Delivery Manager. In this position, you will be responsible for implementing and supporting Service Management processes in SAP S/4HANA.About the Role:Configure and customize S/4 Service Management modules (Service Orders, Service Contracts, Service Billing, Resource...

  • Identity Management Expert

    1 week ago

    bhavnagar, India beBeeIdentity Full time

    About the RoleWe seek a seasoned Identity Management expert with 15+ years of expertise, managing a high-performing team. The ideal candidate will bring deep technical knowledge, strategic vision, and leadership skills to drive best practices and innovation.Lead and manage an Identity Management team, overseeing a team of professionals.Develop and implement...

  • Transformation Expert

    1 week ago

    bhavnagar, India beBeeDeveloper Full time

    At a rapidly evolving organization, we're on a mission to connect people and improve lives. Our Group is transforming digitally by implementing major systems in the cloud. We need an expert integration developer to design and implement integration services using SAG webmethods technology. You'll collaborate with our DevOps team to simplify and automate...

  • Expert Solution Architect

    2 weeks ago

    bhavnagar, India beBeeService Full time

    Enterprise Service Management ExpertWe are seeking a skilled Enterprise Service Management Expert to drive our organization's IT strategy forward. The ideal candidate will have extensive experience in designing and implementing enterprise-wide service management solutions.This role requires advanced technical skills, particularly in areas such as cloud-based...

  • Service Manager

    4 days ago

    Bhavnagar, India Sachi EV Full time

    Company Description Sachi EV is a leading electric rickshaw manufacturer in India, recognized for producing high-quality, durable, and efficient e-rickshaws. Committed to sustainability and innovation, the company utilizes top-tier materials in its manufacturing process. Sachi EV has established a reputation as a trusted name in the electric mobility sector....

  • Energies Solutions Expert

    1 week ago

    bhavnagar, India beBeePower Full time

    Job Title:Energies Solutions ExpertAbout the Role:We are seeking a highly skilled Energies Solutions Expert to contribute to the advancement of our technical services in power electronics. This role involves creating cutting-edge solutions, conducting advanced technology studies, and ensuring the delivery of high-quality services that meet industry...

  • VMware Expert

    2 weeks ago

    bhavnagar, India beBeeNetwork Full time

    As a skilled VMware expert, you will be responsible for designing and implementing robust network infrastructures. Your expertise in VMware NSX, VXLAN, Network Security, Cloud Infrastructure, Networking, and Automation Tools will ensure the scalability, manageability, and efficiency of our clients' networks.Key Responsibilities:Architect and implement secure...

  • Expert Salesforce Leader

    1 week ago

    bhavnagar, India beBeeTechnical Full time

    Senior Salesforce Technical Lead RoleAs a seasoned technology executive, you will oversee a team of 3-5 Salesforce developers and support engineers in delivering continuous Salesforce Managed Services for a large healthcare client. The position requires extensive technical expertise in Sales, Service, and Experience Cloud, hands-on leadership, and a...