IT Executive

3 weeks ago

Thane, India IBIS Full time
Job Description

  • Manage and maintain the overall IT infrastructure of the property, including network connectivity, hardware, software, databases, and other related systems.
  • Ensure all systems are secure and operational.
  • Respond to IT-related issues and requests.
  • Research and develop new systems and technology solutions to improve hotel operations.
  • Establish best practices for IT security.
  • Develop and maintain IT policies and procedures.
  • Provide technical support and assistance to guests and staff.
  • Participate in continual professional development.
  • Provide daily IT support for hotel staff and operations.
  • Manage PMS, POS, Back-office, and other hospitality applications.
  • Ensure smooth operation of Wi-Fi, CCTV, and telecommunication systems.
  • Monitor data backups, system security, and access controls.
  • Troubleshoot IT issues promptly to avoid guest service disruptions.
  • Coordinate with vendors for AMC, software, and hardware support.
  • Maintain IT asset records and compliance documentation.

Qualifications

  • Bachelor’s degree in Computer Science, Information Systems, or related field
  • Proven experience in IT management
  • In-depth knowledge of various computer systems, applications, and network security
  • Excellent problem-solving and communication skills
  • Strong organizational and leadership abilities
  • Ability to work independently and manage multiple tasks


Additional Information

  • Excellent reading, writing and oral proficiency in English language
  • Proficient in MS Excel, Word, & PowerPoint
  • Results and service oriented with an eye for details
  • A team player & builder
  • A motivator & self-starter

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