ServiceNow Integration Specialists(SAP Integration)

2 weeks ago

Kochi, India xTag Full time

Role: 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝗡𝗼𝘄 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗦𝗽𝗲𝗰𝗶𝗮𝗹𝗶𝘀𝘁 (𝗦𝗔𝗣 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻)𝗟𝗼𝗰𝗮𝘁𝗶𝗼𝗻: Remote (India)𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: 4–8 Years𝗦𝗵𝗶𝗳𝘁: PST Time Zone (Starting from 5 PM IST onwards)𝗔𝘃𝗮𝗶𝗹𝗮𝗯𝗶𝗹𝗶𝘁𝘆: 8–9 hours per day𝗔𝗯𝗼𝘂𝘁 𝘁𝗵𝗲 𝗥𝗼𝗹𝗲:We’re hiring experienced ServiceNow Integration Specialists with hands-on expertise in integrating ServiceNow with SAP using Integration Hub, custom connectors, and Event Management.The ideal candidates will design, build, and maintain enterprise-grade integrations ensuring seamless data flow, performance optimization, and reliability across systems.𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:Design, develop, and implement ServiceNow–SAP integrations using Integration Hub, custom spokes/connectors, and MID Server.Build bi-directional integrations (SAP ↔ ServiceNow) ensuring secure, efficient data exchange.Configure and manage Event Management, including connectors, alert rules, and correlation logic.Develop and manage custom connectors, REST/SOAP APIs, and Webhooks within ServiceNow.Collaborate with SAP and ServiceNow teams to analyze requirements and deliver scalable integration solutions.Troubleshoot integration-related issues, maintaining data integrity and performance.Maintain documentation for integration designs, mappings, and flows.Follow ServiceNow best practices and support CI/CD and performance optimization.𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗱 𝗦𝗸𝗶𝗹𝗹𝘀:5–8 years of IT experience, including 4+ years in ServiceNow development/integration.Hands-on experience with Integration Hub and custom connector development.Strong ServiceNow ↔ SAP integration experience (IDocs, BAPIs, RFCs).Proficiency in REST/SOAP APIs, Webhooks, JSON, XML, and authentication (OAuth, Basic Auth, etc.).Hands-on with JavaScript, Glide APIs, and automation workflows.Experience configuring MID Server and working with ITSM, CMDB, and Event Management modules.Excellent problem-solving, analytical, and communication skills.𝗣𝗿𝗲𝗳𝗲𝗿𝗿𝗲𝗱 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀:Experience with ServiceNow ITOM, Flow Designer, and Orchestration.Familiarity with SAP modules and data structures.ServiceNow Certified System Administrator (CSA) or Integration Hub Specialist Certification preferred.

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