Human Resources Operations

3 weeks ago

Mumbai, India Locobuzz Full time

About LocoBuzz: Locobuzz is a SaaS platform that converges with technologies such as Artificial Intelligence, Machine Learning, Big Data Analytics, and Automation, to provide brands with a 360-degree Customer Experience Management Suite. Locobuzz’s powerful analytics algorithms have helped seasoned brands establish a strong foothold in the digital hemisphere and transformed their customer experience journeys.

Visit our website LocoBuzz for more information on our CX management products and services


Position: HR Operations Coordinator

Location: Mumbai (Onsite)

Position Description: Locobuzz, a leading B2B SaaS company based in Mumbai, seeks a highly organized and detail-oriented HR Operations Specialist to join our dynamic team. The HR Operations Specialist will play a pivotal role in ensuring smooth and efficient HR operations across various functions within the organization.


Responsibilities:

● Letters Management: Prepare and issue appointment letters, relieving letters, increment letters, and termination letters as per company policies and procedures.

● Salary Processing: Collaborate with finance and payroll teams to ensure accurate and timely processing of employee salaries, including resolving any salary-related queries or discrepancies.

● Data & Documentation: Maintain accurate employee records and documentation, including but not limited to employee contracts, attendance records, performance evaluations, and other HR-related documents.

● Replying to HR Emails: Act as the designated point of contact for responding to HR-related emails, addressing inquiries, and assigning tasks to the appropriate stakeholders.

● Compliance & POSH: Stay updated on labor laws and facilitate POSH training. Ensure regulatory compliance and handle complaints confidentially.

● Attendance Management: Monitor and manage employee attendance records, including leaves, absences, and overtime, utilizing the company's attendance management system.

● Joining formalities: Coordinate the distribution of employee benefits, and company assets, organize team lunches, and oversee the issuance of ID cards.

● Background Verification for Former Employees: Manage the background verification process for ex-employees as part of the offboarding procedure.

● PF and Insurance SPOC: Serve as the primary point of contact for employees' queries related to Provident Fund (PF), insurance policies, and other employee benefits.

● Vendor Coordination: Liaise with external vendors for various HR-related services, negotiate contracts, and ensure timely payments.

● Setting up Probationary Review Calls: Schedule and facilitate probationary review calls between employees and their respective managers to assess performance and provide feedback.


Qualifications and Skills:

● Bachelor's degree in Human Resources Management or related field.

● Proven experience (3-5 years) in HR operations or a similar role.

● Strong understanding of HR processes, policies, and best practices.

● Excellent communication and interpersonal skills.

● Ability to multitask, prioritize workload, and meet deadlines in a fast-paced environment.

● Proficiency in HRIS (Human Resources Information Systems) and MS Office Suite.

● Attention to detail and high level of confidentiality.

● Certification in HR management or related field (preferred).


Benefits:

● Medical Coverage: We care about your health and well-being. We offer comprehensive medical coverage to ensure you and your family have access to quality healthcare.

● Opportunity to Work in a Fast-Paced and Dynamic Organization: At Locobuzz, we thrive on innovation and agility. You'll have the chance to work in an environment where every day brings new challenges and opportunities for growth. Your contributions will make a real impact on our dynamic organization.

● Learning and Upskilling: At Locobuzz we believe in continuous learning and development. You'll have access to resources and support for your professional development, which may include training, workshops, and opportunities to expand your skill set.

● Collaborative Workplace: Collaboration is at the heart of our culture. You'll be part of a team that values open communication, knowledge sharing, and working together to achieve common goals. Your ideas and insights will be heard and respected, fostering a sense of belonging within our collaborative workplace

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