Management Information System Executive

1 month ago


Thrissur, India Teleperformance Full time

Interested folks can send their resumes at "Radhika.gupta1@teleperformance.com".


Work Location: Mohali/ Mumbai (Thane)


Yrs of exp: 4+Yrs


Roles and responsibilities:

Preparing Daily MIS reports like attrition, shrinkage, SLA, AHT

Handling Command Centre management, Compilation Analysis Data & provide data

Exposure of Excel, preparing dashboards, presentations, graphs and analytical reports

Perform other duties and assignments as directed.

Monitor key performance indicators and objectives.


Competencies:

Ability to work well with others at varying organizational levels

Ability to work on individual level role (IC role) if required.

Should be self-sufficient to create insights from the data base worked on.

Flexible to work varied shifts within day environment. (Flexible to work on Holidays with Compensatory Off/ Pay out.) 5 days working with seasonal week off rotational.


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