Customer Love Executive — Leezu’s
3 weeks ago
About The Organization: Leezu’s is one of the fastest growing sexual wellness brands founded by renowned sex educator Leeza Mangaldas. We create playful, high quality products designed to deliver an unforgettable pleasure experience to our customers.About The Role: We’re looking for a Customer Love Executive to own and elevate the customer experience at Leezu’s, deeply focused on service, relationship-building and customer delight. You will be the brand’s voice at every touchpoint: solving problems, turning queries into conversions, and building genuine brand love.What You Will Do: Lead customer communication across email, chat, marketplaces, and other communication channels resolving issues with empathy, accuracy & speed Responsible for CSAT and NPS scores as per organization goals Track and report key metrics: response time, resolution time, resolution rate, repeat purchase rate, and sentiment trends Identify recurring issues, run root-cause analyses, and drive cross-functional fixes Engage with customers to upsell and cross-sell based on their needs, preferences, and purchase history turning service conversations into meaningful recommendations Report actionable insights from customer conversations that can be used to improve products, service experience, response time, and overall customer experience.Who You Are: Have 3-5 years of experience in Customer Experience, CRM, or Community Management within D2C or consumer brands A deeply empathetic communicator you genuinely enjoy helping people and solving problems through purposeful listening Highly organized and analytical you notice patterns, identify root causes, and drive structural fixes Collaborative by nature comfortable working with Ops, Marketing, Tech and other teams to close the loop. Fluent in English (Hindi and regional languages are a plus)Why Join Us: Work directly with our founder, Leeza Mangaldas and the leadership team shaping India’s industry-defining sexual wellness brand Build a “Customer Love” function from the ground up Join a young, high-energy, purpose-driven brand redefining pleasure for Indian consumersIf you believe great service builds great brands — we’d love to hear from you Please email your cover letter and CV on jobs@leezus.com.
-
Graphic Designer – Leezu’s
3 weeks ago
New Delhi, India Leezu's Full timeLocation : Mumbai Employment Type:Full-timeAbout Us: Leezu’s is a fun and joyful sexual wellness brand that makes colorful massagers and strokers with desi names like Jaadugar, Pyaari, Sultaan of our toys. If that impresses you, we would love to know how you can impress us. Actually, we have created a long list of things we are looking for from this...
-
Manager - Marketplaces, Leezu’s
1 day ago
Delhi, India Leezu's Full timeAbout The Organization: Leezu’s is one of the fastest growing sexual wellness brands founded by renowned sex educator Leeza Mangaldas. We create playful, high quality products designed to deliver an unforgettable pleasure experience to our customers. About The Role: We are looking for a Marketplaces Manager to own the end-to-end P&L for all marketplace...
-
Operations & Merchandising Coordinator
4 weeks ago
New Delhi, India Love Letter Full timeLove Letter is looking for a high-functioning, detail-obsessed executor to join the team as an Operations & Merchandising Coordinator.This role is perfect for someone who enjoys structure, organization, numbers, and the day-to-day rhythm of fashion operations and ensuring flawless execution across all moving parts.You will work directly with the founder,...
-
Travel Sales Executive
6 days ago
Ashok Vihar, Delhi, Delhi, India Love Travels Full time**Company Description** "✈Established in 2017, Love Travels has revolutionized online travel experiences. Headquartered in New Delhi, these travel aficionados offer exceptional services that cater to your every wanderlust desire. From seamless airline ticket booking to crafting domestic and international holiday packages, and securing comfy hotel...
-
Customer Support Executive
1 day ago
New Delhi, India Urban Plant® Full timeAbout Us: At Urban Plant, we’re on a mission to make homes greener and happier! From stylish planters to healthy plants and plant care essentials, we bring nature closer to people’s lives. We’re looking for a Customer Support Executive who’s passionate about helping customers, solving problems, and being the friendly voice of our brand.Role...
-
Operations & Merchandising Coordinator
4 weeks ago
Delhi, India Love Letter Full timeLove Letter is looking for a high-functioning, detail-obsessed executor to join the team as an Operations & Merchandising Coordinator.This role is perfect for someone who enjoys structure, organization, numbers, and the day-to-day rhythm of fashion operations and ensuring flawless execution across all moving parts.You will work directly with the founder,...
-
Customer Care Executive
2 weeks ago
Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time**Job Title**:Customer Care Executive ( Freshers & Experience )** **Location**: Delhi **Salary**:15,000 - 30,000 + Attractive Incentives **Working Days**: 5.5 Days **Responsibilities**: Generate leads through **outbound cold calls.** Explain company products/services to potential clients. Maintain and update lead records. **Requirements**: Good...
-
Customer Success Executive
2 weeks ago
New Delhi, India Huru Full timeJob Title : Customer Success Executive Location:Delhi, Work from office (6 days working) Salary: Rs.35k-40k/monthResponsibilities: 1. Respond promptly and effectively to customer inquiries through various channels including email, phone, and chat. 2. Assist customers with account setup, navigation, and troubleshooting of our fintech platform. 3. Resolve...
-
Customer Success Executive
1 week ago
New Delhi, India Huru Full timeJob Title : Customer Success Executive Location:Delhi, Work from office (6 days working) Salary: Rs.35k-40k/monthResponsibilities: 1. Respond promptly and effectively to customer inquiries through various channels including email, phone, and chat. 2. Assist customers with account setup, navigation, and troubleshooting of our fintech platform. 3. Resolve...
-
Customer Support Executive
3 days ago
New Delhi, India Everdion Full timeCompany DescriptionEverdion is an innovative athleisure wear brand that designs multifunctional outfits that seamlessly transition from workouts to everyday life. Dedicated to comfort and quality, Everdion ensures every piece instills confidence and meets the dynamic needs of modern lifestyles. From carefully selected fabrics to premium fits, each product...
