Customer Success Executive

2 weeks ago


New Delhi, India Huru Full time

Job Title : Customer Success Executive Location:Delhi, Work from office (6 days working) Salary: Rs.35k-40k/monthResponsibilities: 1. Respond promptly and effectively to customer inquiries through various channels including email, phone, and chat. 2. Assist customers with account setup, navigation, and troubleshooting of our fintech platform. 3. Resolve customer issues and complaints with empathy, professionalism, and a focus on customer satisfaction. 4. Collaborate with other teams such as product development and operations to escalate and resolve complex customer issues. 5. Keep accurate records of customer interactions and transactions using our CRM system. 6. Provide feedback and insights gathered from customer interactions to help improve our products and services.Requirements: 1. Bachelor's degree in business, finance, or a related field. 2. Previous experience in customer service or a similar role, preferably in the fintech industry. 3. Excellent communication skills, both verbal and written, with the ability to explain complex concepts in a clear and concise manner. 4. Flexibility to work shifts, including evenings and weekends, as needed. 5. Strong problem-solving skills and the ability to think critically under pressure. 6. Empathy and patience when dealing with customers, with a genuine desire to help resolve their issues. 7. Ability to work independently as well as part of a team in a fast-paced startup environment. 8. Proficiency in using CRM software and other customer support tools.Benefits : - Competitive salary - Opportunities for growth and career development - Collaborative and dynamic work environmentCompany:Huru is a pioneering fintech startup based in the UAE, dedicated to streamlining financial services for the customers. At Huru, we're passionate about empowering individuals to turn their aspirations into achievements by providing a user-friendly platform for managing finances effortlessly. Whether it's sending funds to your loved ones across borders, creating savings goals, handling bill payments, or accessing instant emergency cash, Huru has covered it all.If you are passionate about fintech and providing exceptional customer service, we would love to hear from you. Join us in revolutionizing the way people manage their finances Apply now with your resume and cover letter outlining your relevant experience and why you would be a great fit for this role.



  • Delhi, Delhi, India Thynk Success Full time

    Are you passionate about driving client growth and building long-lasting partnerships? Thynk Success — a performance-driven marketing agency specializing in the education sector — is looking for a Customer Success Manager to join our growing team.Key Responsibilities:Serve as the main point of contact for clients to manage relationships and ensure...


  • Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time

    **Job Title**:Customer Care Executive ( Freshers & Experience )** **Location**: Delhi **Salary**:15,000 - 30,000 + Attractive Incentives **Working Days**: 5.5 Days **Responsibilities**: Generate leads through **outbound cold calls.** Explain company products/services to potential clients. Maintain and update lead records. **Requirements**: Good...


  • New Delhi, India Mudrex Full time

    Company Description:We at Mudrex are a cryptocurrency investment platform that aims to revolutionize the digital asset space. We empower individuals and institutions to invest with confidence by offering state-of-the-art technology, expert insights, and a secure environment to manage their crypto investments. Our mission is to simplify the process of...


  • New Delhi, India Mudrex Full time

    Company Description:We at Mudrex are a cryptocurrency investment platform that aims to revolutionize the digital asset space. We empower individuals and institutions to invest with confidence by offering state-of-the-art technology, expert insights, and a secure environment to manage their crypto investments. Our mission is to simplify the process of...


  • New Delhi, India Linz Technologies Full time

    Job DescriptionWe are looking for a Customer Success Executive to join our team and act as the primarypoint of contact for our clients. The ideal candidate will ensure a smooth onboardingexperience, maintain strong client relationships, and drive customer satisfaction andretention.Key Responsibilities∙Serve as the primary point of contact for assigned...


  • New Delhi, India Linz Technologies Full time

    Job Description We are looking for a Customer Success Executive to join our team and act as the primary point of contact for our clients. The ideal candidate will ensure a smooth onboarding experience, maintain strong client relationships, and drive customer satisfaction and retention.Key Responsibilities ∙Serve as the primary point of contact for assigned...


  • New Delhi, India Linz Technologies Full time

    Job Description We are looking for a Customer Success Executive to join our team and act as the primary point of contact for our clients. The ideal candidate will ensure a smooth onboarding experience, maintain strong client relationships, and drive customer satisfaction and retention.Key Responsibilities ∙Serve as the primary point of contact for assigned...


  • Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time

    **Job Title**: Telecaller Executive **Location**: Delhi **Salary**: 12,000 K - 20,000 K + Incentives **Experience**: 0 to 1+ years **Employment Type**: Full-time We are hiring Telecallers to make outbound calls, generate leads, and promote software products. **Company**: Customer Success ( IT Company) **Working Days**: 5.5 days working **How to...


  • New Delhi, India Recro Full time

    Hiring Now: Partner Success Specialist / Customer Success Manager Location:Bangalore (Prestige Tech Park, Kadubeesanhalli) Work Mode:Hybrid – 3 Days From Office Shift:Night shift (6:30 PM to 3:30 AM IST) supporting US business hoursPerks:Both way cab service | Dinner ProvidedAre you passionate about supporting educators and driving customer success? Join...


  • New Delhi, India Recro Full time

    Hiring Now: Partner Success Specialist / Customer Success ManagerLocation:Bangalore (Prestige Tech Park, Kadubeesanhalli) Work Mode:Hybrid – 3 Days From Office Shift:Night shift (6:30 PM to 3:30 AM IST) supporting US business hoursPerks:Both way cab service | Dinner ProvidedAre you passionate about supporting educators and driving customer success? Join...