Functional CRM/ Business Analyst
2 months ago
Hello Candidate,
We are hiring for CRM Functional Consultant.
Location:- LTIMindtree Pan India Office.
JOB DESCRIPTION CRM FUNCTIONAL CONSULTANT:
- Should have 4-17 years of in-depth experience and practical knowledge of core Microsoft Dynamics CRM/365 modules.
- Should have good exposure in other areas of project execution like Customer facing, analysis, consulting, documentation, implementation, development and support of Business Solutions.
- Minimum 3 years of experience as a functional consultant.
- Minimum 3 years of experience in Technical Support.
- Should have Customer Service module experience.
- Experience of implementing Omnichannel.
- Strong analytical, research and troubleshooting skills needed to identify RCA.
- Should be able to configure, install and troubleshoot Server and identify problems by reading platform trace logs and provide the solution.
- Highly confident with providing support and training to users.
- Familiar with Strong on MS CRM Sales, Service and Marketing modules.
- Demonstrated ability to effectively communicate technical issues and resolve problems.
- Should understand incident and service requests and make sure SLA's are maintained.
- Good Communication is must, Should be in position to address users questions/how to.
- Working on the Agile or Waterfall approach depending on the business requirements.
- Basic knowledge of the Power Platform (Power Apps, Flow, Power BI) and good understanding of Dynamics 365 Common Data Model and Common Data Model
Good to Have Skills:
- Knowledge and understanding of some or all areas within Customer Engagement including Field Services, and Project Service Automation.
- MS CRM configuration knowledge.
- Application integrations knowledge with MS CRM.
- Certified in MS Dynamics.
- Knowledge of Devops.
- SSRS reporting services experience
We have other current jobs related to this field that you can find below
-
Functional CRM/ Business Analyst
2 weeks ago
Bengaluru, Karnataka, India LTIMindtree Full timeHello Candidate,We are hiring for CRM Functional Consultant.Location:LTIMindtree Pan India Office.JOB DESCRIPTION CRM FUNCTIONAL CONSULTANT:Should have 4-17 years of in-depth experience and practical knowledge of core Microsoft Dynamics CRM/365 modules.Should have good exposure in other areas of project execution like Customer facing, analysis, consulting,...
-
Digital CRM Functional
3 weeks ago
Bengaluru, Karnataka, India Arrow Electronics, Inc. Full time**Position**: Digital CRM Functional **What You Will Be Doing**: - Gather information and document business requirement document for any new requirements/change requests - Elicit, analyze, specify and verify business requirements / features/user stories created by other business analysts - Responsible for understanding the business needs, requirement...
-
Digital CRM Functional
2 weeks ago
Bengaluru, Karnataka, India Arrow Electronics Full timePosition:Digital CRM FunctionalJob Description:What You Will Be Doing: · Gather information and document business requirement document for any new requirements/change requests · Elicit, analyze, specify and verify business requirements / features/user stories created by other business analysts · Responsible for understanding the business needs,...
-
Digital CRM Functional
4 weeks ago
Bengaluru, Karnataka, India Arrow Electronics Full timePosition:Digital CRM FunctionalJob Description:What You Will Be Doing: · Gather information and document business requirement document for any new requirements/change requests · Elicit, analyze, specify and verify business requirements / features/user stories created by other business analysts · Responsible for understanding the business needs,...
-
Digital CRM Functional
1 month ago
Bengaluru, Karnataka, India Arrow Electronics, Inc. Full time**Position**: Digital CRM Functional - Gather information and document business requirement document for any new requirements/change requests - Elicit, analyze, specify and verify business requirements / features/user stories created by other business analysts - Responsible for understanding the business needs, requirement analysis, identifying business...
-
Business Analyst
2 months ago
Bengaluru, India Corporate Resources Full timeJob DescriptionLead and manage small to medium projects independentlyParticipate in planning and design sessions with customersWork with Business groups to gather and document business needs and processesAdvises customers on best practices for CRM processes, user interface and architectureDevelops and manages project plans that encompass the complete project...
-
Isu Functional CRM
4 weeks ago
Bengaluru, India Capgemini Full time1 Should have around 5 Year experience in SAP CRM ISU landscape Implementation and support projects 2 Knowledge of Utility Business Processes and basic ISU functionalities 3 Good understanding on Integration to other SAP and Non SAP systems 4 Comprehensive knowledge of SAP CRM ISU Data Model 5 Knowledge of Contract management Move in Move out...
-
Isu Functional CRM
2 weeks ago
Bengaluru, Karnataka, India Capgemini Full time1 Should have around 5 Year experience in SAP CRM ISU landscape Implementation and support projects2 Knowledge of Utility Business Processes and basic ISU functionalities3 Good understanding on Integration to other SAP and Non SAP systems4 Comprehensive knowledge of SAP CRM ISU Data Model5 Knowledge of Contract management Move in Move out disconnection...
-
SAP CRM Functional
2 weeks ago
Bengaluru, Karnataka, India Capleo Global Solutions Pvt LTD Full timeBusiness Requirements gathering, Analysis/Design, Develop Solution along with Technical Team.Write Functional Specifications, Perform Testing and ensure Developed solution is meeting the requirements, quality standards and regression free.SAP Analytics CloudDesired SkillsSAP CRM Functional Consultant.Hands on work experience needed in Enhancements,...
-
CRM - Senior Functional Consultant
2 weeks ago
Bengaluru, Karnataka, India Recruiter Wings Consultancy Full timeWe are looking to hire an experienced Microsoft Dynamics CRM Functional Consultant to join aMicrosoft Gold Certified Dynamics partner with headquarters in Dubai with global operations.This role will be based at the client's ODC office in Bangalore. You will be responsible forreviewing client business processes, re-engineering the client's processes to...
-
Functional Analyst
1 week ago
Bengaluru, India Eurofins Full timeJob DescriptionJob Title: Functional AnalystLocation : Bangalore / ChennaiWork closely with the Product Owner and Business Analyst in understanding the business goals and objectives and the requirements of the proposed solution.Help the Business Analyst in preparing the as-is and to-be business process maps to allow identification of requirements for the...
-
Functional Analyst
1 week ago
Bengaluru, India Eurofins Full timeJob Description Job Title: Functional Analyst Location : Bangalore / Chennai Work closely with the Product Owner and Business Analyst in understanding the business goals and objectives and the requirements of the proposed solution. Help the Business Analyst in preparing the as-is and to-be business process maps to allow identification of...
-
2023 SAP CRM Functional
2 weeks ago
Bengaluru, India Bosch Group Full timeCompany Description **Bosch Global Software Technologies Private Limited** is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 22,700 associates, it’s the largest software development center of Bosch, outside Germany,...
-
CRM - Senior Functional Consultant
4 weeks ago
Bengaluru, India Recruiter Wings Consultancy Full timeWe are looking to hire an experiencedMicrosoft Dynamics CRM Functional Consultant to join aMicrosoftGold Certified Dynamics partner with headquarters in Dubai withglobal operations.This role will be based at the client'sODC office in Bangalore. You will be responsible forreviewingclient business processes reengineering the client’sprocesses to improve...
-
CRM - Senior Functional Consultant
2 weeks ago
Bengaluru, Karnataka, India Recruiter Wings Consultancy Full timeWe are looking to hire an experiencedMicrosoft Dynamics CRM Functional Consultant to join aMicrosoftGold Certified Dynamics partner with headquarters in Dubai withglobal operations.This role will be based at the client'sODC office in Bangalore. You will be responsible forreviewingclient business processes reengineering the client'sprocesses to improve...
-
Business Functional Analyst
2 weeks ago
Bengaluru, Karnataka, India Corporate Resources Full timeJob Description You will be joining the Deal Lifecycle team as a Business Functional Analyst The Deal Lifecycle team services the bank by implementing global trade capture and trade processing solutions, providing trade related data to several downstream systems We pride ourselves on production stability and drive a culture of continuous improvement into...
-
Functional Analyst
1 month ago
Bengaluru, Karnataka, India timesjobs Full timeFunctional AnalystTitle: Functional AnalystReporting to: Development Manager, BangaloreWorking Location: BangaloreWork Experience: 3-6 yearsOverall ObjectivesThe goal of Functional Analyst is to clearly understand the functional requirements of the solution and document it in simple and understandable language. The objective will be to create excellent...
-
Senior Business Functional Analyst
2 weeks ago
Bengaluru, Karnataka, India F335 Deutsche India Private Limited, Bangalore Branch Full timeWe are looking for a Senior Business Analyst with proven track record of managing functional delivery of software applications to join our Technology team in Bangalore. As a Senior Business Analyst you will be a key conduit between the business stakeholders and technology team. You are expected to liaise with business for requirement gathering, translating...
-
Salesforce CRM Techno Functional
2 weeks ago
Bengaluru, Karnataka, India Western Digital Full timeCompany DescriptionAt Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that. Our technology...
-
T24 Functional Product Analyst
5 days ago
Bengaluru, India Thakral One Full timeRoleT24 Functional Product Analyst / Business AnalystJob DescriptionQualifications:At least 10 years experience as a BA of functional consultant (not only testing or QA)Module experience across T24 TPH , Trade finance, AA-Retail, AA- Deposits, SC (securities) and Treasury functional consultants.Must has hands-on work experience in setting up parameters and...