Application Expert

1 week ago

New Delhi, India CMA SHIPS Full time

Job Title: Application ExpertDepartment: Solutions Support and DeliveryReports To: Solutions Support and Delivery Team LeaderLocation: [Specify Location]Employment Type: Full-TimeJob Summary:The Application Expert is responsible for the support, maintenance, and evolution of software applications within the organization. The role involves providing day-to-day technical support, managing incidents, analyzing and resolving application issues, and working closely with business stakeholders to capture and translate requirements into actionable product improvements.Key Responsibilities:Application Support:- Provide Level 1/2 technical support for application issues and queries. - Analyze root causes and resolve data-related or system issues, proposing permanent fixes when applicable. - Monitor, manage, and resolve incidents using the organization’s incident management tool, ensuring resolution within agreed timelines (OLA/SLA). - Accurately document issues, outcomes, and escalations in vendor or internal systems. - Create and maintain technical troubleshooting guides and documentation for support best practices. - Maintain a strong understanding of business processes to provide relevant and effective support.Product Management:- Identify and gather business requirements, translating them into technical specifications. - Prioritize new functionalities and improvements in coordination with business stakeholders. - Record feedback, suggestions, and requirements using the change management tool. - Ensure consistency between business needs and product development through close monitoring. - Conduct functional testing and coordinate User Acceptance Testing (UAT) with end-users.Minimum Qualifications:- Strong understanding of maritime operational constraints. - Fluent in English (written and spoken).Experience:- 3–5 years of experience in: - Application support and product management. - Driving product and process improvements. - Providing front-end user support.Key Skills & Personal Attributes:- Strong analytical and problem-solving skills. - Goal-oriented and self-motivated with a proactive mindset. - Ability to multi-task and manage priorities effectively. - Excellent verbal, written, and presentation communication skills. - Strong organizational skills and attention to detail. - Ability to work independently as well as collaboratively within a team. - Skilled at identifying root causes of application issues and implementing solutions.

  • SLAM Expert Application

    4 weeks ago

    New Delhi, India Meril Full time

    Job Title:SLAM Expert Location:Vapi, Gujarat Employment Type:Full-TimeOverview We are seeking a skilledSLAM Expertresponsible for localization and mapping, including visual(-inertial), LiDAR, and multi-sensor fusion, as well as dense and semantic mapping. The role involves developing robust SLAM systems for various robotics platforms.Key Responsibilities...

  • SLAM Expert Application

    3 days ago

    New Delhi, India Meril Full time

    Job Title: SLAM ExpertLocation: Vapi, GujaratEmployment Type: Full-TimeOverviewWe are seeking a skilled SLAM Expert responsible for localization and mapping, including visual(-inertial), LiDAR, and multi-sensor fusion, as well as dense and semantic mapping. The role involves developing robust SLAM systems for various robotics platforms.Key Responsibilities-...

  • SLAM Expert Application

    5 days ago

    New Delhi, India Meril Full time

    Job Title:SLAM ExpertLocation:Vapi, Gujarat Employment Type:Full-TimeOverview We are seeking a skilledSLAM Expertresponsible for localization and mapping, including visual(-inertial), LiDAR, and multi-sensor fusion, as well as dense and semantic mapping. The role involves developing robust SLAM systems for various robotics platforms.Key Responsibilities...

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    7 days ago

    Delhi, India The expert community Full time

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    4 weeks ago

    New Delhi, India GC Technologies Pvt Ltd Full time

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    New Delhi, India TECEZE Full time

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    1 day ago

    New Delhi, India Talent Integrators Full time

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    New Delhi, India Talent Integrators Full time

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    New Delhi, India People Prime Worldwide Full time

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