Guest Relations Executive

4 weeks ago

Goa, India goSTOPS Full time

Job Title: Guest Relations Executive


About Role -

We are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties in South and West India, fostering a welcoming and vibrant atmosphere for all visitors.


Roles and Responsibilities -

● Guest Services : Greet and welcome guests with a pleasant demeanor, providing excellent customer service throughout their stay.

● Front Desk Operations: Manage check-ins and check-outs efficiently, ensuring accurate completion of all necessary documentation.

● Communication: Handle phone calls, messages, and inquiries, redirecting them to relevant departments when necessary.

● Administrative Support: Maintain and organize files, records, and documents, updating them as needed. Create and manage spreadsheets for reporting and operational needs.

● Property Management Support:

○ Conduct inventory checks and maintain records.

○ Assist in the procurement of monthly supplies.

○ Step in as the property in-charge during the absence of the property manager.

● Food and Beverage Assistance: Support the service of food and beverages to ensure guest satisfaction.

● Bookkeeping Assistance: Issue invoices, checks, and assist in basic bookkeeping tasks.

● Cross-Location Travel: Be willing to travel to other properties in South and West India when required.


Qualifications/Knowledge/Experience

● A minimum of 6 months of industrial training or relevant experience in hospitality.

● A pleasant personality and excellent verbal and written communication skills.

● Final-year student or graduate from a Hotel Management program is preferred.

● Flexibility and enthusiasm for traveling across South and West India.


What We Offer

● Compensation: A competitive salary, plus PLI, Provident Fund, and ESIC.

● Performance Incentives: Performance-linked incentives of up to 35% of the gross salary.

● Additional Perks: Complimentary accommodation and meals provided by the company.

● The opportunity to work at multiple PAN India locations.


If you are passionate about hospitality, have a positive attitude, and love meeting new people, we encourage you to apply for this exciting opportunity. Be part of our team and help us continue to provide unique and unforgettable experiences for our guests.

  • Guest Relations Executive

    4 days ago

    Goa, India goSTOPS Hospitality Pvt Ltd Full time

    **Job Title**:Guest Relations Executive / Senior Guest Relations Executive **Location**:North India We are looking for a **Guest Relations Executive / Senior Guest Relations Executive**to join our team at **goSTOPS**, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest...

  • The Guest Relations Executive

    6 days ago

    Goa, India T A Solution Full time

    Job Opening for the Guest Relations Executive in Goa for Female only. Posted on -March 11, 2019 Job Opening for the Guest Relations Executive in Goa for Female only. **Designation**: - Guest Relations Executive **Experience**: - Fresher - 1 year relevant experience **Salary**: - 25,000 to 30,000 per month **Location**: - Goa **Gender Preferences**: -...

  • Guest Relations Executive

    1 week ago

    Goa, India Rainforest Luxury Villas Full time

    A leading Villa Management Company is looking to hire a Guest Relations Executive. Candidates should be organized, as well as proactive and communicate well. Experience in hospitality will be an added advantage. Key responsibilities: Greet and assist guests during arrivals, departures, and throughout their stay. Handle guest inquiries, requests, and...

  • Guest Relation Executive

    2 weeks ago

    Goa, India Kish Hospitality Consultant Full time

    Job Description: Guest Relations Executive Kish Hospitality Consultant is seeking an experienced and passionate Guest Relations Executive to join our client at our in Goa. In this role, you will be responsible for providing exceptional customer service and ensuring a memorable experience for all our guests. **Responsibilities**: - Greet and welcome guests...

  • Guest Relation Executive

    10 hours ago

    Goa, India Foxoso Hospitality Pvt Ltd Full time

    Guest Check-In and Check-Out:Welcome guests upon arrival. Assist with the check-in and check-out processes. Provide information about hotel amenities, services, and policies. Guest Assistance:Address guest inquiries, requests, and complaints promptly and professionally. Arrange transportation, tours, and other services as requested. Offer assistance with...

  • Guest Relations Executive

    1 week ago

    goa, India Rainforest Luxury Villas Full time

    A leading Villa Management Company is looking to hire a Guest Relations Executive.Candidates should be organized, as well as proactive and communicate well. Experience in hospitality will be an added advantage.Key responsibilities: Greet and assist guests during arrivals, departures, and throughout their stay.Handle guest inquiries, requests, and complaints...

  • Guest Relations Executive

    1 week ago

    Goa, India Rainforest Luxury Villas Full time

    A leading Villa Management Company is looking to hire a Guest Relations Executive.Candidates should be organized, as well as proactive and communicate well. Experience in hospitality will be an added advantage.Key responsibilities: Greet and assist guests during arrivals, departures, and throughout their stay.Handle guest inquiries, requests, and complaints...

  • Guest Relations Executive

    1 week ago

    Goa, India Rainforest Luxury Villas Full time

    A leading Villa Management Company is looking to hire a Guest Relations Executive.Candidates should be organized, as well as proactive and communicate well. Experience in hospitality will be an added advantage.Key responsibilities: Greet and assist guests during arrivals, departures, and throughout their stay.Handle guest inquiries, requests, and complaints...

  • Guest Relations Executive

    2 weeks ago

    Goa, India Rainforest Luxury Villas Full time ₹ 25,000 - ₹ 28,000 per year

    A leading Villa Management Company is looking to hire a Guest Relations Executive.Candidates should be organized, as well as proactive and communicate well. Experience in hospitality will be an added advantage.Key responsibilities:Greet and assist guests during arrivals, departures, and throughout their stay.Handle guest inquiries, requests, and complaints...

  • Guest Relations Executive

    3 weeks ago

    Goa, India goSTOPS Full time

    Job Title: Guest Relations Executive About Role - We are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties in South and West India,...