Technical Support Specialist II
5 days ago
Description :Work Experience & Skills Required :- Valid Red Hat Certified System Administrator (RHCSA) certification- Minimum 1+ years of technical support experience involving Red Hat technologies- Global customer exposure through written, verbal, and live chat communication- Experience managing customer escalations via chats, tickets, and callsResponsibilities :- Understand and troubleshoot user queries within the defined TAT- Provide technical assistance to learners (internal & customers) for Red Hat Online Learning- Support instructors with lab environments during virtual trainings- Collaborate with Red Hat training teams to resolve learner issues- Perform QA testing on the training platform for new feature releases- Maintain accurate documentation and contribute to process repository- Propose and define process improvements- Perform root cause analysis for recurring issues- Log Jiras with complete documentation for reproducible issues requiring curriculum intervention- Adhere to communication procedures, guidelines, and policies- Deliver excellent customer satisfaction and uphold Red Hats brand imageEducation Qualifications / Certifications :- RHCSA (Mandatory) (ref:hirist.tech)
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Desktop Support Specialist
1 week ago
Chandigarh, India Allen Lund Company, LLC Full timeExperience: 3-4 Years Job Title : Desktop Support Specialist Location : Chandigarh About the Company : Allen Lund Company is a leading Nationwide Logistics provider in the US and Canada, with over 650,000 shipments managed annually. Headquartered in Los Angeles, we operate with 41 offices across the two countries and have two offices in India. Our mission is...
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Desktop Support Specialist
2 weeks ago
Chandigarh, Chandigarh, India Allen Lund Company Full time ₹ 3,00,000 - ₹ 6,00,000 per yearExperience:3-4 YearsJob Title: Desktop Support SpecialistLocation: ChandigarhAbout the Company:Allen Lund Company is a leading Nationwide Logistics provider in the US and Canada, with over 650,000 shipments managed annually. Headquartered in Los Angeles, we operate with 41 offices across the two countries and have two offices in India. Our mission is to...
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CRM Support Specialist
2 days ago
Chandigarh, Chandigarh, India Gleuhr wellness PVT LTD Full time ₹ 6,00,000 - ₹ 9,60,000 per yearJob Summary:We are seeking a detail-oriented and tech-savvy CRM Support Specialist to manage, maintain, and optimize our CRM system. The ideal candidate will be responsible for providing user support, resolving technical issues, managing data accuracy, and ensuring smooth daily operation of the CRM platform across departments.Key Responsibilities:Provide...
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Commi Ii
1 week ago
Chandigarh, Chandigarh, India Circle of crust Full time**Job Title**: Commi - II **Contact**: 8847425256 **Location**: Mohali / Chandigarh **Job Summary**: The Commi 2 at our pizza outlet will assist in the preparation of pizzas, ensuring the quality and consistency of ingredients, cooking methods, and presentation. This role requires strict adherence to hygiene standards and teamwork to maintain the high...
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Customer Support Executive
6 days ago
Chandigarh, Chandigarh, India SGK Business Support Services Full time**Key Responsibilities**: - Assist customers in understanding product features, services, and troubleshooting issues. - Resolve customer complaints, issues, and requests in a courteous, efficient, and empathetic manner. - Provide accurate product/service information and guide customers through the use of features and functions. - Document customer...
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Technical Support Specialist
7 days ago
Chandigarh, Chandigarh, India Zuri beauty and makeup academy Full time ₹ 2,00,000 - ₹ 4,00,000 per yearResponsibilities:Monitor daily website traffic and generate performance reports.Maintain and update data using Excel and other reporting tools.Handle online ticketing and CRM support tasks efficiently.Communicate clearly in English with team members and clients.Provide daily updates and reports to the management team.Requirements:Female candidate...
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Chandigarh, India Cogniter Technologies Full timePosition Overview:Cogniter Technologies is looking for a proactive and client-focused Client Relationship & IT Support Specialist to serve as the bridge between technology and customer experience. In this hybrid role, you will be the primary point of contact for clients-delivering responsive IT support while building long-term, trust-based relationships. The...
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Customer Support Advisor
2 days ago
Chandigarh, Chandigarh, India SGK Business Support Services Full time**Key Responsibilities** - **Issue Resolution**: Address and resolve customer complaints, issues, or queries in a professional and empathetic manner, offering suitable solutions or alternatives. - **Product Knowledge**: Stay informed on all product features, updates, and promotions to effectively assist customers. - **Record Keeping**: Accurately document...
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Customer Support Specialist
1 week ago
Chandigarh, Chandigarh, India Upgame - By Trackman Full time ₹ 4,00,000 - ₹ 8,00,000 per yearAre you passionate about helping customers and want to be part of a global sports technology brand?JoinUpgame, aTrackman-ownedcompany redefining golf performance and data analytics worldwide.About UpgameUpgameis aglobally leading golf performance data company, nowacquired by Trackman— a Denmark-based golf tech giant with operations across the world.Our...
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Customer Support Specialist
1 week ago
Chandigarh, Chandigarh, India Uniworld Technologies Pvt. Ltd. Full time ₹ 18,00,000 - ₹ 36,00,000 per yearWe are looking for an experienced Customer Support Specialist to join our team. The ideal candidate has a passion for helping customers, is a great communicator, and is comfortable working a night shift.Key ResponsibilitiesResolve customer inquiries and issues in a timely and professional manner.Collaborate with internal teams to escalate and resolve complex...