Product Manager
5 days ago
Responsibilities
- Understand the direction in which the Business is moving. Proactively work with stakeholders to identify seen and unseen needs.
- Conduct market research and industry analysis to evaluate emerging technologies assess competitive landscape and recommend innovative solutions to enhance wealth distribution services.
- Collaborate with cross functional stakeholders to gather and analyze business requirements identify opportunities for process improvement and translate business needs into technical specifications.
- Identify potential vendors assess their capabilities negotiate contracts and ensure that terms and conditions including pricing service level agreements (SLAs) and delivery timelines align with organizational needs.
- Establish strong connections with existing vendors gather user input and persuasively engage vendors to adopt our requirements maintaining clear communication regarding timelines and diligently monitoring project progress.
- Provide frontline technical support to internal users and customers diagnose and resolve issues and escalate complex problems to appropriate internal or vendor IT teams for resolution.
- Manage IT help desk tickets prioritize support requests and ensure timely resolution of technical issues to minimize downtime and maintain operational efficiency.
- Design test and implement technical solutions to address business challenges streamline workflows and optimize operational processes using a combination of off the shelf software custom applications and integrations.
- Define success criteria for testing and product acceptance follow through with regular monitoring of metrics and presentation to stakeholders.
- Create and maintain technical documentation user guides and training materials to facilitate knowledge transfer improve user proficiency and promote self service support.
- Ensure implementation plans match expectations.
- B.E/B.Tech and/or MBA
- 4 5 years of experience as Product Manager
- Experience and knowledge of Wealth management / Capital markets is a must
- Knowledge of commonly used systems in a wealth management firm is a plus
- Experience in collaborating with users partners and vendors is preferred
- Strong communication & management skills
- Strong written communication skills required for process documentation and presentations
- Process orientation needs to be structured in their approach
- Working knowledge of Excel/Google sheets
- Basic knowledge of APIs and SQL queries.
- Multitasking in a fast paced environment with customer obsessed and solution oriented approach
wealth,management,wealth management,documentation,product management
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