Windowmaker Software
3 weeks ago
Job Purpose:- As a Client Success Manager, you will be responsible for managing customer projects and providing exceptional service to our customers.- You will oversee the coordination of internal teams to complete projects within a specified timeframe and ensure customer satisfaction.- In addition, you will be responsible for providing technical support, training, and problem resolution for our customers. Responsibilities: - Manage customer projects, completing the Discovery phase and coordinating with customers and internal teams. - Provide customer service, resolving escalated cases and ensuring timely solutions. - Log activities and ensure services are paid for. - Plan and deliver trainings for customers, acclimatizing them with Windowmaker. - Provide regular reports to management. - Oversee the Customer Support and Data team. Key Tasks: - Communicate with clients, reduce turnaround time, and assign work to resources. - Prepare productivity reports and schedule resources for service requests. - Improve processes and provide effective support to customers. - Ensure regular customer training on latest releases. - Provide technical support to sales staff and help with technical demos. - Develop reports to improve efficiency and quality of deliverables. - Identify training needs and schedule sessions. - Oversee operational duties of the customer service team. - Maintain records or tickets of all interactions with customers. - Train new employees. - Maintain customer satisfaction by providing problems-solving resources. - Research and implement new ways to improve the customer experience. - Implement best practices in customer service management. - Contributes customer service information and recommendations to strategic plans and reviews.Skills: - IT background. - Excellent communication skills in English. - Analytical and technical mindset. Location: Vadodara. (ref:iimjobs.com)
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Windowmaker Software
5 days ago
Vadodara, Gujarat, India Windowmaker Software Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Title : UI/UX Product Designer.Location : Vadodara.Department : Product & Design.Experience : 6- 8 Years.Job Overview : We are looking for a passionate UI/UX Product Designer to lead the creation of intuitive and elegant user experiences and designs in the fenestration (windows & doors) industry. This role requires a blend of user empathy, product...
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International Sales Executive
2 weeks ago
Vadodara, India Windowmaker Software Pvt Ltd Full timeInternational Sales Executive -India Windowmaker Software Ltd, supplies ‘Windowmaker’ -innovative and market-leading software for the window and door industry. ‘Windowmaker’ has been sold in more than 75 countries. We have an opportunity for dynamic International Sales Executive who is fluent in communication to join our International sales team....
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Client Success Manager
2 weeks ago
Vadodara, Gujarat, India Windowmaker Software Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout Us:Windowmaker Software Limited is a highly esteemed software company in the window and door industry. With over 40 years of experience, we have built a reputation for crafting innovative, industry-leading solutions trusted by customers worldwide. Our expertise and commitment to excellence have established us as a trusted name in the industry.Job...
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Sales Executive
4 days ago
Vadodara, Gujarat, India Windowmaker Software Pvt Ltd Full timeSales Executive Windowmaker Software Ltd, supplies ‘Windowmaker’ -innovative and market-leading software for the window and door industry. ‘Windowmaker’ has been sold in more than 75 countries. We have an opportunity for dynamic Sales Executive who is fluent in communication to join our sales team. The position calls for a dynamic and motivated...
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CS Specialist
2 weeks ago
Vadodara, Gujarat, India Windowmaker Software Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCustomer Project ManagementEnsuring that the order has all the required information and can fulfil the order in the specified timeframe.Completing the Discovery phase.Coordinating with the customers and the internal teams to complete the project in a timely mannerCreating Project Plans and sending regular reports to the customersCustomer ServiceReceiving...
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Client Success Engineer
1 day ago
Vadodara, Gujarat, India Windowmaker Software Full time ₹ 9,00,000 - ₹ 12,00,000 per yearKey Responsibilities in the role:Key Responsibilities in the role:Customer Project ManagementEnsuring that the order has all the required information and can fulfil the order in the specified timeframe.Completing the Discovery phase.Coordinating with the customers and the internal teams to complete the project in a timely mannerCreating Project Plans and...
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Client Success Specialist
5 days ago
Vadodara, Gujarat, India Windowmaker Software Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Purpose:As a Client Success Engineer, you will be responsible for managing customer projects and providing exceptional service to our customers. You will oversee the coordination of internal teams to complete projects within a specified timeframe and ensure customer satisfaction. In addition, you will be responsible for providing technical support,...
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Client Success Manager
1 day ago
Vadodara, Gujarat, India Windowmaker Software Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Purpose:As a Client Success Manager, you will be responsible for managing customer projects and providing exceptional service to our customers. You will oversee the coordination of internal teams to complete projects within a specified timeframe and ensure customer satisfaction. In addition, you will be responsible for providing technical support,...
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Windowmaker Software
6 days ago
Vadodara, India Windowmaker Software Ltd Full timeJob Title : UI/UX Product Designer.Location : Vadodara.Department : Product & Design.Experience : 6- 8 Years.Job Overview :We are looking for a passionate UI/UX Product Designer to lead the creation of intuitive and elegant user experiences and designs in the fenestration (windows & doors) industry.This role requires a blend of user empathy, product...
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Jr. Marketing Executive
1 week ago
Vadodara, India Windowmaker Software Pvt Ltd Full time**Job Opportunity: Junior Marketing Executive - Marketing & Administration** If you're a versatile and motivated individual who thrives in both creative and organized environments, this is the opportunity you've been waiting for. Join our team and play a pivotal role in assisting with marketing initiatives while ensuring seamless administrative operations....