Content Manager

This job is with Hogarth, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Hogarth is the Global Content Production Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities.Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore.WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. A Hybrid working modelNow offices are fully open we have embraced a hybrid working model, which allows our employees to split their time between the office and other locations, something we hope will provide everyone much more flexibility to their working week. The expectation is that working life at Hogarth will involve working from the office for about 50% of the time for most people. Please speak to the Talent Acquisition team to find out more information.What does a Content Manager do at Hogarth?The Content Management organization at Hogarth is responsible for publishing creative assets, experiences, and critical digital content to our client websites and other platforms across the globe. The Content Manager role reports to a Senior Content Manager and works closely with both the Content Management organization and external teams to ensure all client interactive deliverables are completed accurately and on time. This includes ownership of the content management and publishing operations in support of our client’s product launches and other digital marketing programs, including setting up and managing page structure and content in a CMS (content management system).Core responsibilities of a Content Manager include day-to-day content management tasks, cross-functional collaboration across the Marcom organization, leading projects or initiatives from the content management perspective, and maintaining full knowledge of an ever-changing set of tools and processes.(Note: This is a role focused on top-quality content production and publishing, with strong experience in content management tools and processes. It is not a content creation, design, or marketing job.)Key responsibilities:Own day-to-day content management operations and tasks in support of product launches, other marketing initiatives, and regular page maintenanceEnsure the quality of deliverables to clientCollaborate cross-functionally and proactively with internal and external teams, with high attention to communication standardsWork with developer teams to plan page structures and agree upon project approachesLead small projects with the support of the teamActively balance the work of multiple projects, assignments, and launches in a fast-paced, ever-evolving work environmentWork within the content management org to contribute to documentation and trainingMaintain complete understanding of the complexities of CMS and other internal toolsTroubleshoot system issues as a part of the first line of defenseContribute to the evolution of internal platforms and processes by providing feedback on toolsets, UI, best practices, and workflow optimizationRequirements:Minimum of 3-5 years experience working on web production teamsExperience with localization and managing content for a global audience, using a CMSDeep knowledge of how content management and other related system processes workExperience working with a git client application (Tower, SourceTree, etc.) a plusKnowledge of HTML, XML, JSON, and enterprise CMSRecord of troubleshooting and diagnosing CMS issues, and communicating those issues to both technical and non-technical personnelDemonstrated success in business process improvement and re-engineeringProven ability to manage ambiguity effectivelyExperience creating/managing internal tools a plusExcellent communication skills, and a demonstrated ability to work with others in an unpredictable environmentFlexible personality to deal with rapidly-changing, time-constrained launch schedulesHigh degree of ownership and accountabilityAbility to balance multiple project or assignmentsHighly detail-oriented, organized, and patient#onsite #contract #LI- Hybrid #LI-KV1 Our Hogarth Values:Hands on No egos here. Just a shared drive to roll up our sleeves and make great things happen. Every project--big or small, gets our full energy because we believe in doing things right. Every single time. It's how we deliver real results without cutting corners.Honesty We are real and authentic – with each other and in our work. Honest, direct communication builds the trust we need to collaborate, grow, and make meaningful things together. It’s not always easy but it’s always worth it.Heart & Soul We bring heart to everything we make. Passion, pride and relentless drive push us beyond “good enough” ––because we care deeply about our craft, and we’re always chasing better. We love what we do, and it shows.Happy Family Creating a space where everyone feels valued--even when opinions differ, makes this a supportive and inclusive environment for our people. We embrace our differences, celebrate our wins together, and never lose our sense of humor.Hungry Curiosity keeps us hungry. We question, experiment, and always seek out what's next. We never settle, and we never stop learning.Inclusion and ImpactWPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.Please contact[email protected]if you need the job advert or form in another format.Data We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to Hogarth WW. Before you do this, we think it's a good idea to read through our Privacystatement . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.