Manager - P&L Operations

4 weeks ago

Delhi, Delhi, India MantraCare Full time

Position Overview:

- The Operations Manager will take end-to-end responsibility for managing business operations, financial outcomes, and strategic execution for a key division.

- This role requires P&L ownership, team leadership, and cross-functional coordination to drive profitability and operational excellence. The ideal candidate is someone who can implement structure, scale operations, and contribute to business growth through effective execution.

Key Responsibilities:

1. Business Operations Management

- Lead daily operations and delivery execution across the division, ensuring efficiency, consistency, and quality.

- Establish, optimize, and enforce SOPs, operational workflows, and internal controls.

- Manage cross-border team coordination, process standardization, and performance alignment.

2. P&L Ownership & Financial Control

- Take full ownership of division-level P&L - including revenue generation, cost management, and profitability targets.

- Track key financial KPIs and budget performance; drive corrective actions as required.

- Coordinate with the finance team to maintain financial hygiene and reporting accuracy.

3. Legal & Contractual Oversight

- Draft, review, and negotiate legal agreements, service contracts, vendor MOUs, NDAs, and other commercial documents.

- Collaborate with legal counsel to ensure compliance with applicable laws and risk mitigation.

4. Strategic & Performance Optimization

- Analyze operational metrics and business performance data to identify areas of improvement.

- Drive automation and process digitization wherever applicable.

- Prepare regular management reports and dashboards for review by senior leadership.

5. Team Leadership & Collaboration

- Manage a team of 8-15 people across functions such as support, delivery, and administration.

- Provide coaching, feedback, and mentoring to enable individual and team growth.

- Work closely with HR, Legal, Business Development, and other internal departments to ensure cohesive operations.

Required Qualifications & Skills:

- Bachelor's degree in Business Administration, Operations, or related discipline (MBA preferred).

- Minimum 8 years of experience in operations management, business execution, or similar leadership roles.

- Demonstrated experience with P&L management, operational scaling, and cost optimization.

(ref:iimjobs.com)

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