Ritwik Finance

4 weeks ago

Jaipur, India Ritwik Finance Full time

About Us:- Ritwik Finance is a fast-growing financial services company committed to delivering innovative and customer-centric solutions.- With a strong presence across India, we are expanding our operations and looking for dynamic leaders to drive excellence at the regional level.Role Overview:- We are seeking an experienced Regional Operations Manager to oversee and manage our operations in Jaipur.- The ideal candidate will be responsible for ensuring operational efficiency, driving business performance, and fostering a high-performance culture across the region. -This is a leadership role that demands strategic thinking, process excellence, and strong people management skills.Key Responsibilities:- Lead and manage end-to-end regional operations, ensuring seamless execution of business processes.-Develop and implement operational strategies aligned with organizational goals.- Monitor business performance, analyze key metrics, and drive continuous improvements.- Manage compliance with regulatory guidelines and internal policies.- Coordinate with cross-functional teams including Sales, Finance, Risk, and Customer Service to ensure smooth operations.- Recruit, train, and mentor regional teams to build capability and accountability.- Drive customer satisfaction through efficient service delivery and problem resolution.- Prepare and present operational reports, forecasts, and strategic recommendations to senior management.Qualifications & Experience:- Bachelor's/Master's degree in Business Administration, Finance, or a related field.- 8+ years of experience in operations management, preferably in financial services, NBFC, or banking.- Proven track record of leading regional teams and achieving operational excellence.- Strong knowledge of financial products, regulatory compliance, and risk management.- Excellent leadership, communication, and stakeholder management skills.- Analytical mindset with problem-solving and decision-making capabilities.What We Offer:- Opportunity to lead and shape regional operations in a growing organization.- Collaborative and growth-driven work culture.- Competitive compensation and benefits package.- Career advancement opportunities within the organization (ref:iimjobs.com)

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