Club Receptionist

6 months ago

Mumbai, India Soho House & Co Full time

Who We Are…


We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact. www.sohohouse.com/careers. We’d love you to come on board as our next Club Receptionist in Mumbai.


Opportunities for all…


Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.


Club Receptionist – Soho House Mumbai


Benefits


Soho House offers competitive compensation packages for our team members that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.


Friends Membership

Two Week-offs a week

100% of service charges are distributed among team members

Discount on Food, wine-spirits & rooms

Discount on all Cowshed products (up to 50%)

Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink Training, events and opportunities to inspire and educate.

Continuous training to develop yourself personally and professionally

Local Pension plan and Health Scheme


What We Are Looking For


We are primarily looking for someone who is used to working in hospitality as the position requires understanding of how operations work. You are good with people and have a positive attitude and good problem-solving skills.


You are also comfortable with systems and administrative tasks and with managing a little team and keep them motivated.


Furthermore, we would like you to be able to say yes to the following:


Team player who communicates well with all colleagues

Punctual, reliable and trustworthy

Sense of urgency

Yes, yes, yes mentality

Can do attitude


Job Summary

  • Greet and welcome all guests and members warmly at all times.
  • Receive calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members and from employees; among other inquiries.
  • Responsible to answer the main line and sending calls in the right direction as needed.
  • Be well versed on all aspects of the Club, including all menus, and daily events.
  • Receptionists must keep the reception area, desk, and coat check clean at all times.
  • Take IRD orders.
  • Knowledge of IRD menus.
  • Perform Guest List duties on the floor level or Rooftop.
  • Assist with any guest related issues.
  • Converse with members and report any potential issues to their Manager.
  • Maintain a fun and energetic attitude at all times.
  • Perform other duties as assigned by supervisor/manager.
  • Comply with all hotel policies, standards and local laws.
  • Any other tasks assigned by manager.

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