Business Head

Job Description: Business Head - Domestic StaffingPosition: Business Head - Domestic StaffingDepartment: Staffing & RecruitmentLocation: NoidaExperience Required: 10-18 Years (Minimum 10+ years in Domestic Staffing)Reports To: Director / CEOEmployment Type: Full-timeAbout the RoleThe Business Head - Domestic Staffing will be responsible for leading, managing, and expanding the entire domestic staffing vertical. This role requires a strategic leader who can oversee P&L management, client acquisition, delivery operations, recruitment teams, and nationwide staffing projects. The ideal candidate must have deep expertise in domestic hiring, strong industry networks, and proven leadership in driving large-scale staffing operations.This is a high-impact leadership position for someone who can build, optimize, and scale the domestic staffing business.Key Responsibilities1. Business Strategy & P&L Ownership- Define and drive the business strategy for the Domestic Staffing vertical.- Complete responsibility of P&L, revenue forecasting, budgeting, and profitability.- Identify new markets, service lines, and geographical expansion opportunities.- Develop long-term plans to scale the vertical sustainably.2. Client Acquisition & Relationship Management- Lead end-to-end client acquisition for domestic hiring (IT & Non-IT).- Build strategic relationships with CXOs, HR Heads, and Business Leaders.- Ensure high-quality service delivery and client satisfaction across accounts.- Negotiate commercials, long-term contracts, and SLAs with clients.3. Operations & Delivery Leadership- Oversee the complete delivery cycle - sourcing, screening, onboarding, and replacement.- Ensure all recruitment SLAs, TAT, and KPIs are consistently achieved.- Monitor and streamline recruitment processes to reduce cycle time and improve efficiency.- Implement best practices, tools, automation, and performance dashboards.4. Team Management & Leadership- Build, lead, and mentor a high-performing recruitment & delivery team.- Manage Team Leads, Account Managers, Recruiters, Coordinators, and Support Staff.- Conduct regular reviews, performance evaluations, and training initiatives.- Foster a performance-driven, transparent, and collaborative work culture.5. Vendor & Partner Management- Collaborate with external vendors, job portals, freelance recruiters, and channel partners.- Monitor vendor performance and negotiate competitive terms.6. Compliance, Process Governance & Reporting- Ensure 100% compliance with company policies, documentation, audits, and legal requirements.- Maintain accurate MIS reports: billing, revenue, closures, pipeline, and forecasts.- Present monthly & quarterly business reviews to senior leadership.7. Market Intelligence & Innovation- Track market trends, competitor analysis, salary movements, and hiring patterns.- Introduce innovative hiring strategies, sourcing channels, and tech-driven solutions.- Drive continuous improvement to deliver high-quality manpower across domains.Required Skills & Qualifications:Educational Qualification:- Bachelor's/Master's degree in HR, Business Management, or related field.- MBA/PGDM preferred.Professional Experience:- Minimum 10+ years of experience in Domestic Staffing, with at least 6-10 years in a leadership role.- Proven track record of managing large staffing operations and high-volume hiring.- Strong experience in both IT & Non-IT domestic recruitment.Core Competencies:- Strong business acumen and P&L management skills.- Excellent team leadership and people management abilities.- Strong negotiation, presentation, and client engagement skills.- Deep understanding of sourcing strategies, recruitment metrics, and talent market trends.- Ability to work under pressure, multitask, and solve complex problems.- Strong analytical mindset with data-driven decision-making.Key Attributes:- Strategic thinker with execution capability.- High ownership and accountability.- Customer-focused approach.- Adaptability and agility to work in a fast-growing environment.- Strong integrity, professionalism, and commitment.Why Join Us?- Opportunity to lead and scale a rapidly growing domestic staffing business.- High-impact leadership role with strong growth potential.- Work with dynamic teams and prestigious clients across India.- Performance-driven incentives and leadership recognition. (ref:iimjobs.com)