Bilingual L1 Support Lead

6 days ago

New Delhi, India NEXWARE TECHNOLOGIES PRIVATE LIMITED Full time

Job Title: Bilingual L1 Support LeadLocation: Japan Experience: 5+ Years Japanese Proficiency: JLPT N3 / N2 (Mandatory)Job Description:We are seeking a Bilingual L1 Support Lead to provide first-level technical support, manage user tickets, and coordinate with internal IT teams. The ideal candidate should be able to communicate effectively in both Japanese and English while assisting users with basic application and system-related issues.Responsibilities:✅ Handle L1 incidents, service requests, and ticket escalations ✅ Perform basic troubleshooting on applications (Java / .NET / Front-End) ✅ Coordinate with L2/L3 support teams for advanced issues ✅ Create and update knowledge base articles and documentation ✅ Communicate with Japanese-speaking users and stakeholdersRequirements:✅ Experience with ServiceNow / Jira / Confluence ✅ Good understanding of user support processes ✅ Strong communication and customer-handling skills ✅ Ability to work in a fast-paced support environmentNice to Have:• ITIL awareness • Experience interacting with onsite clients

  • Bilingual L3 support Lead

    1 week ago

    New Delhi, India NEXWARE TECHNOLOGIES PRIVATE LIMITED Full time

    Experience: 5+ Years Japanese Level: JLPT N3 / N2 (Mandatory)Job Description:We are looking for a Bilingual L3 Support Lead to handle advanced technical support issues, manage escalations, and coordinate with onsite teams. The candidate should be able to communicate effectively in both English and Japanese and work closely with development teams to resolve...

  • Medical Device Bilingual Customer Support Representative

    5 days ago

    New Delhi, India Uniworld Outsourcing Full time

    Company OverviewUniworld Outsourcing provides strategic and transparent solutions that support partner companies in their growth by outsourcing essential tasks. Our holistic approach ensures that we effectively guide our partners in reaching their goals. We specialize in a wide range of services, including lead generation for mortgage companies, developing...

  • UCCE L1 Support

    4 weeks ago

    New Delhi, India Servion Global Solutions Full time

    Servion is currently looking for UCCE L1 Engineer Support for Mumbai location ( Work from office), Interested candidates can share you CV at yuvashri.s@servion.com Total Years : 2-6 Job Description :-Good Knowledge of UCCE & PCCE setup/components .Knowledge of VOIP, CUCM and Voice Gateway as well as End point registration,Out bound dailaing Set up -LCM ,CCMP...

  • Medical Device Bilingual Customer Support Representative

    6 days ago

    New Delhi, India Uniworld Outsourcing Full time

    Company OverviewUniworld Outsourcing provides strategic and transparent solutions that support partner companies in their growth by outsourcing essential tasks. Our holistic approach ensures that we effectively guide our partners in reaching their goals. We specialize in a wide range of services, including lead generation for mortgage companies, developing...

  • Network Engineer L1

    1 week ago

    New Delhi, India Team1 Consulting Full time

    About Company: Team1 Consulting is a leading System Integrator specializing in IT infrastructure, software, cyber security, cloud solutions, and generative AI domains. We deliver cutting edge IT solutions tailored to drive innovation and accelerate business growth. Our expertise empowers organizations across industries to thrive in the digital era with...

  • Executive - Japanese Bilingual Inside Sales

    3 weeks ago

    New Delhi, India Satyam Venture Engineering Services Full time

    We're Hiring: Japanese Bilingual Inside Sales Executive for Hyderabad locationGreetings from Satyam Venture Engineering ServicesAre you passionate about automotive engineering and seeking an exciting opportunity? Join us in shaping the future of mobility!Location: Hyderabad Apply Now: Send your updated resume to pavankumar_kaja@satven.com ⏳ Notice Period:...

  • Executive - Japanese Bilingual Inside Sales

    2 weeks ago

    New Delhi, India Satyam Venture Engineering Services Full time

    We're Hiring: Japanese Bilingual Inside Sales Executive for Hyderabad location Greetings fromSatyam Venture Engineering ServicesAre you passionate about automotive engineering and seeking an exciting opportunity? Join us in shaping the future of mobility!Location: Hyderabad Apply Now: Send your updated resume to pavankumar_kaja@satven.com ⏳ Notice Period:...

  • Executive - Japanese Bilingual Inside Sales

    1 week ago

    New Delhi, India Satyam Venture Engineering Services Full time

    We're Hiring: Japanese Bilingual Inside Sales Executive for Hyderabad locationGreetings from Satyam Venture Engineering ServicesAre you passionate about automotive engineering and seeking an exciting opportunity? Join us in shaping the future of mobility!Location: HyderabadApply Now: Send your updated resume to pavankumar_kaja@satven.com⏳ Notice Period:...

  • Support Team Lead

    3 weeks ago

    New Delhi, India Movate Full time

    Looking for 10-13 years of L1 Support experience Technically skilled in IIS, monitoring, and alerting tools Datadog , Power automates(power script) , AWS/Azure, ticketing tools like ServiceNow or any tools They need to have certification of ITIL or minimum 5 years of ITIL processes followed in their support project , previous exp in 24/7 and 24/5 production...

  • Support Team Lead

    4 weeks ago

    New Delhi, India Movate Full time

    Looking for 10-13 years of L1 Support experienceTechnically skilled in IIS, monitoring, and alerting tools Datadog , Power automates(power script) , AWS/Azure, ticketing tools like ServiceNow or any tools They need to have certification of ITIL or minimum 5 years of ITIL processes followed in their support project , previous exp in 24/7 and 24/5 production...