Customer support

3 weeks ago

New Delhi, India Preferable - Crafting Careers Full time

Responsibilities- Responsible for handling GPS Devices Installation and troubleshooting of GPS Devices in Vehicle - Responsible to support the Engineer on Field - Daily Co-ordination and Support with Team - Co-ordinate and update customer service call status - Generating daily, Weekly and monthly report - Maintaining inventory - Tracking engineer expenses - The candidate is required to attend to the customer calls and provide them the required information - The candidate should be able to understand the client’s complaints and work upon resolving them - The candidate will be responsible for efficient dealing of complaints to completion and enabling satisfaction of customer - MIS on Daily/ Weekly/ monthly basis to be submitted to the managementQualifications- Ex=3-4 Years - Location- Navi Mumbai VashiRequired Skills- Any service industries candidates will be applicable but Field Engineer coordination should be mustPreferred Skills- Field Engineer coordinationPay range and compensation package- Salary- 25-30KEqual Opportunity StatementWe are committed to diversity and inclusivity.Interested can call to Aditya Kumar on- 8527750087/9631857963 (Whatsapp Resume for immediate response)```

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