Customer Support

3 weeks ago

New Delhi, India TP Full time

WELCOME FRESHER'SAbout the Company:-Hi Folks,Greetings for the day I am pleased to inform you that Teleperformance Global India, a French-based MNC, is offering an exciting opportunity for you to join our team.About the RoleJob Title: Customer ServiceDomain: Voice / NON -VOICE ProcessExperience: 0-1 Year(s)Location: Mumbai -MaladShift: 7:00AM -11:00PM (Any 9 Hours)Responsibilities- Provide high-quality customer support via various channels (phone, email, chat, etc.). - Address customer inquiries related to products or services in a timely and professional manner. - Resolve customer issues and complaints effectively, ensuring satisfaction. - Assist in the sales process by providing product information and support to customers. - Maintain accurate records of customer interactions and transactions. - Collaborate with the sales team to enhance customer experience and service delivery. - Handle escalations and ensure customer satisfaction at every touchpoint.QualificationsEducation : Graduate- Fresher can Apply / Undergraduate -With 6 months ExperienceIf you're interested, please share your updated CV with me at alok.sharma2@teleperformancedibs.com.Share below details:- Name - - Education- - Location- - Experience- - CTC- - ECTC- - Notice period -Looking forward to hearing from you.hashtag#CustomerService hashtag#Salesdomain hashtag#Customerhandling hashtag#CutomerSupport hashtag#CustomerIntraction hashtag#EscalationHandling```

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