Key Account Manager_ Enterprise

3 weeks ago

Mumbai, India Airtel Business Full time

Purpose of the Job:-


Responsible for end-to-end telecom & connectivity needs of a set of 30-35 accounts in the Enterprise Segment, primarily Mid to large Segment Accounts. Ensures achievement of the Sales & Revenue targets, by selling Data, Voice, VAS and new product solutions.


Deliverables

Build strategic relationship with key decision makers in the accounts- Middle and Senior management, including CXOs

Driving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention of the existing revenue

Augment solution selling, and drive new product penetration in emerging markets

Co-ordinate with the cross functional teams, both internally (BSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery.

Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn control


Major Challenges:

To work in alignment with processes on Data and Voice

To work on retention of existing revenue as well and grow new products.

Account Penetration & Product Penetration


Demonstrate (Key competencies)

· Commercial Acumen

· New Age Consultative Selling

· Customer Service Orientation

· Key Account Planning & Management

· Executive Presence – ability to handle CXO discussions

· Enterprise/ Carrier Product Knowledge

· Negotiation skills

· Ability to devise creative ideas to attract the target customer’s attention

· Regular Follow –up


Educational Level Must have:

· MBA or equivalent Preferred:

· B. Tech. + MBA


Working Experience Preferred:

· B2B Sales Experience in Telecom/ Technology domain

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