Key Account Manager_govt

2 weeks ago

Mumbai, Maharashtra, India Airtel Business Full time

Job Title:
Account Manager- Government Accounts

Job Level:
Manager

Function:
Sales

Reporting to:
Business Manager

Purpose of the Job:
Responsible for end-to-end telecom & connectivity needs of a set of Government/ PSU Accounts.

Ensures achievement of the Sales & Revenue targets, by selling Core Data Services ( MPLS, ILL, VSAT, NLD ) , Non Core Data Services ( Collaboration Video/Audio, Network Integration, Data Center Managed Services, Cloud Services, Io T ) Voice Solutions ( Mobility & Fixed Line ) in line with the government bids/ tenders.


Deliverables:

  • Build strategic relationship with key decision makers in the assigned accounts
  • Stay up-to-date with the tendering, process/ compliances in the segment
  • Ensure diligent bid management with the bid managers and the TSG team
  • Driving revenue enhancement in the accounts (both Data and Voice) though effective account management, along-with retention and timely collection of the existing revenue
  • Augment solution selling, and drive new product penetration in emerging markets
  • Co-ordinate with the cross functional teams, both internally (TSG, CE, Networks, etc) and externally (Partners, Vendors, Clients, etc) to ensure business target achievements and meeting customer expectations on service delivery.
  • Ensure the account business target achievement on: Order booking, Revenues, Collections, New Account identification and Churn control
  • Business processes: Comply and follow business processes both internal and external in line with government Policies

Major Challenges:

  • To work in alignment with processes on Data and Voice
  • To work on retention of existing revenue as well and grow new products.
  • Stakeholder Management and building strong relationships in the Accounts

Demonstrate (Key competencies):

  • Thorough knowledge of tendering business in Govt /PSU industry (Must)
  • Zeal to tackle new challenges.
  • Knowledge of Sell through business in large & complex project
  • Commercial
  • Customer Service Orientation
  • Key Account Planning & Management
  • Executive Presence – ability to handle CXO discussions
  • Enterprise & nex generation Product Knowledge
  • Ability to devise creative ideas to attract the target customer's attention
  • Liaising with the key stakeholders

Educational Level:

  • MBA or equivalent Preferred
  • B.
Tech.

  • MBA

Working Experience:
·
Asstt Mgr:5 – 6 years' Enterprise Sales experience in the Govt sector/ PSUs preferably from telco/system integrator industry

  • Manager: 7+ years' Enterprise Sales experience in the Govt sector/ PSUs preferably from telco/system integrator industry

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